Thai Airways customer service

Thai Airways Customer Service: Phone Number, Chat & Email

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Last Updated on June 3, 2024 by Rick Spiegel

As air travel grows in popularity, so do complaints and inquiries. However, airlines are also ready to provide exceptional customer service. Thai Airlines is a major local and international airline in Thailand. While doing admirably in air travel, the airline takes every opportunity to reach out to its passengers and support them in any manner possible. Traveling with Thai Airways is simple because they use several methods to assist their passengers. Travelers can contact the Thai Airways Customer Service number and use different sources based on their preferences. Here you will get to know how to contact Thai Airways in your need. 

How to Connect with Customer Services on Thai Airways

If you are planning a trip on Thai Airlines and encounter any problems during your vacation or during the booking process, you may contact Thai Airways representatives using the many ways provided by them. The airline will listen to you and provide you with the best answer as quickly as possible. You can choose according to your needs, as Thai Airways offers phone calls, chat, email, and an app to contact them. Here you will learn how to contact Thai Airways. Choose one for yourself and receive your answers promptly.

Different Ways to Connect with the Thai Airways   

Check out the multiple options that are given below and utilise that in your favor. Before you decide to fly with Thai airways, keep yourself up to date for the uncertain conditions.

Contact Thai Airways via Phone Number  

Thai airways understand that people need to talk with the agent to find the quick solution for their query and flyers also don’t want to wait. So they provide different phone number for different region. They also offer THAI Airways customer service number USA through which passengers can solve their enquiry from their home.You will have to pick one that works for your country and city and then dial. Here in this section you will find the answer of the question that how to contact THAI Airways via phone number that works for your country. Pick your country phone number and talk to the agent.

Country Phone Number (Reservation and Ticketing)
United Kingdom 01603 804 371 (open 24/7)
United States (800) 767-3598 
Australia 03 866 222 66+61 3 86622266
Cambodia (855) 23-211-811
Canada (800) 767-3598
France +33 (0) 1 87 89 48 81
Germany +49-69-92874 141 
Indonesia 021-3903304
Japan 0570-064-015(within Japan only) +81-3-6732-8553(from overseas)
Koria (82) 02-3707-0133
Singapore +65 62105111
Switzerland (044)215 6565
New Zealand (64-09) 377-3886

Call on the Thai Airways Customer Service number of your country and talk to the agent about your query. However, there are different number for different enquiries. You will have to dial as per your need. If you are thinking where you will get all those number, let me guide you.

Where to Find the Thai Airways Customer Care Number?

Follow the step by step process and you will get the access of all the phone number for different assistance. 

  • Visit theThai Airways official website.
  • Click on the “Help” option that will show on the upper side of the page.
  • After that, you will have to go to the “Contact us” option.
  • You will find the “Worldwide Offices phone number.”
  • The next step is to select your country and city and then click on “Find” option.
  • Multiple information will display on your screen.
  • You will find the office address, email address, phone number for domestic and international, along with fax number. 
  • Check out the number according to your demand. 
  • Keep all the documents ready before you dial the phone number.

Does Thai Airways have a Chat Option?

Thai airways understand that many passengers do not get comfortable in calling or are so busy to talk too the agent. They just want to connect in the text. That is why, Thai Airways tries its best to provide the vast service to their flyers. You can connect on Thai Airways live chat using their chatbot option which is available 24/7. They will reply back and provide the all possible solution. 

Can I Connect Thai Airways Through Email address?

If all these do not work for you,there is another one for you. Connect the THAI Airways by Email. Write your inquiry or issue and send it on thai airways email address. Thai airways offers different email address based on country. So, you will have to pick the right email address from the “Help” section. However, thai airways bangkok email address is [email protected]. You connect on this also and find the quick solution.   

Connect Thai Airlines through the App

If you want to connect with Thai Airlines then let me tell you that now you don’t need to go to the airlines. You can do it by downloading the Thai Airlines customer service. It empowers their flyers to do almost all the corrections and utilise the services just by themselves through their mobile phone. You can make a reservation, cancel your reservation, change your flight, name change. There is also a Contact Us option through which you can connect with the airline.     

Stay in Touch Via Social Media

Thai Airlines is also active on multiple social media platforms. You can connect if you are also on those social media platforms. You can send a message there about the issue you are tackling with and airlines will connect with you along with your answers. These are the social media platforms where Thai Airlines are Available.

Write message on this social media platform and airline will write you back. 

Find Solutions Through FAQs

You can also sort your query by reading a number of questions given on the Thai airways FAQs section. When you will go to the contact us option you will see the Thai Contact Center section. When you will scroll down, there you will find the option of “Ask me here.” click on that and you will reach on the page where a number of questions along with answers already available.Besides this, you can also type your query. There are two options, one is “FAQs topics” and the second is “Questions.” write down you question and you will find the quick solution. 

So, these are the ways through which you can contact the thai airways customer services. You can utilize Thai Airways Phone Number , Chatbot, email or others however, email is the best option because thai airways provide the email address for almost all the country. But if you are in hurry and need quick answer, call the Thai Airways Customer Care Number as soon as possible anytime 24/7. 

FAQs(Frequently Asked Questions)

How do I contact Thai Airways customer service?

You can call the Thai Airways customer service number directly and talk to the representative. For reservation, you can dial (66) 2356- 1111 available 24/7. 

How do I contact Thai Airways 24 hours in the UK?

If you are from the UK and want to contact the Thai Airways customer service number, just dial 44-208- 976 7915 and tell them about your issue. You can call on this number 24/7.  

Can I connect with Thai Airways on Facebook?

Yes, Thai Airways has their official Facebook account where you can connect with them and ask if any problem occurs during your reservation or journey. They will message you back and find you a solution.  

How do I email Thai Airways?

If you have any complaints or amendments in fare, Thai Airways will serve you through email. You write down your issue and send it to [email protected].   

How do I get the Thai Airways Email address for my country?

There are different email addresses for different countries so you need to find out for your. Follow the steps to find out the email address that suits your country.

  • Go to the Thai Airways official website.
  • Click on the “Help” option. 
  • There you will find the option “contact us” option.
  • After that tab on the “Thai world wide offices” option.
  • On the next page, fill in the name of your country and city and what office number and email you require. 
  • The email address will open on the page.  

What is the email format for Thai Airways?

The international email format for Thai Airways is [email protected]. So, keep this in your mind when you want to email to the Thai Airways. 

Does Thai airways have an App?

Yes, thai airways provide an App to their flyers through which they can connect with Thai airways customer services or do all the edits just by themselves. Simply download it from playstore and make your account.

Can I find the solution through chat on Thai airways ?

There are multiple options through which you can connect the Thai Airways such as you can dial Thai airways customer service number, talk with them through the live chat option also. 

What is Thai Airways contact center number?

Thai airways contact center number for bangkok is (66-2) 356-1111. This phone number is available 24/7. You can call the airline and talk to the representative. This is Thai Airways reservation and ticketing office. 

What is Thai Airways international ticketing office address?

If you do not found the answer of your query, you can also go to the thai airways bangkok office. The  address is Vibhavadi Rangsit Ticket Office, 89 Vibhavadi Rangsit Road, Chatuchak, Bangkok 10900 THAILAND. The office opens Monday to Friday 8.00 to 17.00 hrs. Do not visit the office in between Saturday- Sunday and on public holiday.  

How do I get the phone number of Thai Airways?

If you are worried about how to get the phone number of the Thai Airways customer service number, just follow the step-by-step process.

  • Visit theThai Airways official website.
  • Click on the “help” option.
  • After that, you will have to go to the “contact us” option.
  • There you will find the “Worldwide Offices phone number.”
  • Select your country and city and then click on “Find.”
  • Thai airways phone number for your country will display on your screen.  

Can I get my money back from Thai Airways?

To get the refund in case of cancellations, amendments, you will have to send your request to [email protected], as you can not carry it out online. They wil inform you if there will be any problem occur.  

What is thai airways customer care number for Australia?

There are different number for Australia for different requirements. Check out the phone number as per your need.

  • Number within Australia- 03 866 222 66. 
  • International – (61-3) 9336-8500 (only Cargo enquiries).
  • Customer relation/baggage claim- 1300 651 960.   

How do I contact Thai Airways customer care number from Canada?

If you want to contact Thai airways customer service number from Canada, you can dial  (66-2) 356-1111 anytime. The phone number is open 24hour and 7 days in a week. 

What is Royal Orchid Holidays email address for Canada?

The royal orchid holiday email address on Thai airways for Canada is [email protected]. You can send your query on this and the team will come back to you as soon as possible. 


Rick Spiegel

I'm Rick Spiegel, a dedicated traveler and writer with a passion for all things related to airline travel. My love for exploring new destinations and my commitment to helping fellow travelers navigate the skies have led me to create a space where you can find all the information you need to contact airlines and resolve air travel issues seamlessly. With years of experience in the aviation industry, I've made it my mission to provide you with expertly crafted airline travel guides, ensuring that your journeys are as smooth as possible.

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