Ethiopian Airlines Customer Service: Phone Calls, Email and Web Chat

Last Updated on June 4, 2024 by Rick Spiegel

Ethiopian Airlines is one of the Premier Airlines of Africa that provides exceptional services to its flyers. Hence, if you are facing any problem with your flight reservation, then you can connect with the Ethiopian Airlines customer service team to seek assistance. The airline executives will assist you with various issues such as concerns related to your booking, managing your reservation, or addressing any other concerns.

So, in this guide, we’ll discuss all the ways that you can use to get in touch with the Ethiopian Airlines executive for a seamless and stress-free travel experience. Now, let’s jump into the details without wasting any more time.

What are the Options for Reaching Out to Ethiopian Airlines Customer Service?

Ethiopian Airlines is one of the best airlines that ensures that the Flyers get the best travel facilities. Therefore, the airline offers several ways to connect with their team member. Below are all the options that will help you in connecting with the Ethiopian Airlines customer service member.

• Phone Call
• Web Chat 
• Social Media
• Email

Methods to Connect with Ethiopian Airlines Agent

Facing issues with flight reservations is a common concern that can be resolved by seeking help from an airline representative. So, if you are also facing some issues in your trip itinerary, then you can connect with the Ethiopian Airlines customer service team to find a solution. Below we have discussed all the ways to connect with them in brief. So, let’s check them one by one:

Connect with Ethiopian Airline Agent Via Phone

One of the most common and preferred methods to connect with Ethiopian Airlines is via their phone number. The airline offers dedicated phone numbers for different regions. So, you can find the appropriate phone number for your location on the official website of the airline. Below are some of the quick steps that you can follow to connect with the Ethiopian Airlines customer service team:

• First, visit the Ethiopian Airlines official website.
• Next, go to the ‘Help and Contact’ section.
• Now, tap on the ‘Select Country’ option.
• Now, choose your country and dial the number as per your region.
• Once you connect with the representative, share your concerns to find a solution.

Note- Before connecting with the agent make sure to keep your flight booking reference or ticket number for faster assistance.

List of Dedicated  Contact Numbers of Ethiopian Airlines to Seek Help

Below is a list of dedicated phone numbers that will help you to connect with the Ethiopian Airlines team as per your region:

Steps to Contact Ethiopian Airlines Via Email 

• If you have non-urgent feedback, then you can connect with the airline representative via email. 
• However, the response you’ll receive from the executive might take longer time than the phone call, but it offers a convenient way to communicate for special requests.
• Moreover, the airline offers dedicated email IDs as per different regions.
• So, you’ll get the email ID in the ‘Help and Contact’ section based on your location.

Start a  Web Chat with an Ethiopian Airlines Executive to Get Your Queries Resolved

Ethiopian Airlines also offers its customer services via web chat. So, you can directly chat with the agent to get support in real-time. This option is ideal if you want quick assistance for your queries regarding flight bookings or general inquiries. Below are some of the easy instructions that you can follow to start a web chat with the agent:

• First, go to your preferred web browser.
• Now, search for the ‘Ethiopian Airlines Web Chat’ option.
• Next, click the ‘Web Chat’ option.
• Now, enter your first and last name along with your email address.
• After that, tap on the ‘Start’ option to start the web chat.
• That’s how you connect with the Ethiopian Airlines executive through the live chat facility.

Send a DM on Social Media to Get the Answers to your Questions 

Ethiopian Airlines has an active presence on social media. The airline is present on various social media platforms. So, if you want to connect with the Ethiopian Airlines customer service team, then you can follow the given steps to send a DM:

• First, go to the Ethiopian Airlines official website.
• After that, scroll down the official website page, and you’ll get all the social media icons. 
• You’ll get various social media platforms including YouTube, Twitter, Instagram, Facebook, and LinkedIn.
• So, select any of these options as per your preference.
• Now,  write your queries and send them.
• Now, wait for some time to get a response from the executive.

Frequently Asked Questions (FAQs)

What is the customer service number for Ethiopian Airlines?

The Ethiopian Airlines customer service phone number is 1 (800) 445-2733. You can dial this phone number to get in touch with the executive.

How to chat with Ethiopian Airlines?

You can start the live chat with the live agent by visiting the ‘Web Chat’ section. Here you’ll need to enter your first and last name along with your email ID to start the chat.

How to contact the Ethiopian Airlines?

There are several ways to connect with the Ethiopian Airlines customer service agent. These methods include- Phone calls, web chats, email, etc.

How do I call the Ethiopian Airlines representative from Canada?

If you want to call the Ethiopian Airlines team member, then you can do this by dialing their phone number which is 1 800 445 2733. Once your call is connected with the representative share your concerns with them to get the solution.

Does Ethiopian Airlines offer its customer services via social media platforms?

Yes, Ethiopian Airlines offers its customer services via social media platforms. The airline is present on various social media platforms such as Facebook, Instagram and Twitter.

What is the Contact Number of Ethiopian Airlines for UK passengers?

The phone number of Ethiopian Airlines for UK passengers is +44 (0) 1753967980. You can connect with the airline executive for 24/7/

Can I contact Ethiopian Airlines via email?

Yes, you can contact Ethiopian Airlines via email. The airline offers dedicated email addresses in different regions.

How do I connect with an Ethiopian Airlines representative via Messenger?

No, you cannot connect with an Ethiopian Airlines representative via Messenger. However, there are other several alternatives that you can use to reach out to Ethiopian executives.

Why do passengers contact the Ethiopian Agent?

There are multiple reasons why passengers contact the Ethiopian Agent. The reasons include booking issues, manage reservation-related queries, and so on.

What is Ethiopian Airlines customer service number for USA flyers?

The phone number of Ethiopian Airlines for USA flyers is 1-800 445 2733. You can seek assistance from the airline agent on call between 09:00 AM – 05:00 PM.

Can I send a DM to an Ethiopian Airlines representative to seek help?

Yes, you can send a DM to an Ethiopian Airlines representative to seek help. The airline is present on several social media platforms such as YouTube, Twitter, and Instagram.

How can I connect with Ethiopian Airlines from Belgium? 

You can connect with Ethiopian Airlines from Belgium by dialing their phone number which is +32(0)2/716 00 60.