Fiji Airways customer service

Fiji Airways Customer Service- Different Ways to Connect with Airline Executive

7 minutes, 39 seconds Read

Last Updated on June 14, 2024 by Rick Spiegel

Traveling with Fiji Airways for the first time? Also, facing issues with your flight reservation? It can be really frustrating. Right? This is not only for first-timers, but it can also be annoying, even if you travel by air frequently. But you don’t have to worry anymore, as the Fiji Airways customer service team will resolve all your queries and concerns. 

So, if you want to know what are the methods to get in touch with the Fiji executives, then make sure to read this guide till the end. By the end of this guide, all your issues related to your flight itinerary will be resolved.

What are the Reasons for Contacting the Fiji Airways Customer Service Team

Flyers traveling with Fiji Airways reach out to the Fiji Airways customer service team for various reasons. Also, when the passengers contact the executive, they always ensure to resolve the concerns of their travelers in the best possible manner. So, if you are also facing any issues related to your flight itinerary, then you can connect with the airline agent to get a solution.

Here is a list of the most common reasons why flyers reach out to the customer support team of Fiji Airways:

  • Fiji Airways Worldwide Reservations 
  • Freight
  • Charters
  • Travellers With Disability
  • Flight Credits & Ticket Refunds
  • Tabua Club Priority Reservations
  • Fiji Airways Sales Offices
  • Compliments, Feedback, and Complaints
  • Mishandled Baggage Claim
  • Media Queries

Ways to Connect with the Fiji Airlines Representative 

Fiji Airways customer service team always ensures to offer the best services to its passengers. Also, the airline tries to make the whole travel experience of their flyers more convenient and hassle-free. Therefore, the airline offers multiple ways through which a passenger can connect with the airline officials. These methods include:

  • Phone Call
  • Social media
  • Email
  • Feedback Form 

How to Contact Fiji Airways via a Phone Call

If you are someone who prefers calling rather than asking your doubts online, then don’t worry. Fiji Airways offers the option to call their representative to ask doubts or queries. So, if you are facing any issues with your flight booking, then you can seek help from the representative. However, the airline has dedicated phone numbers for different countries. Hence, you’ll need to dial the Fiji Airways customer service phone according to your region.

To contact the live agents of Fiji Airways, follow the quick steps given below:

  • First, visit the Fiji Airways official website.
  • Next, go to the ‘Contact Us’ section.
  • Now, scroll down, and you’ll get the specific phone numbers for different regions.
  • So, dial the dedicated phone number as per your location or country. 
  • Once you are connected with the agent, share your reason for contacting them.
  • So, by following the above instructions, you’ll find the solution to your questions.

Note- Fiji Airways is available 24 hours a day to assist its travelers with their flight booking requirements.

List of Fiji Airways Phone Numbers for Different Regions 

Here is a list of different Fiji Airways contact number for the different countries or regions. So, you can dial the phone number as per your country or location:

Region Phone Numbers
Fiji+679 672 0888 or +679 330 4388
Australia13 3454 (13 FIJI)
New Zealand0800 800 178
USA and Canada1 800 227 4446
Hong Kong+852 3192 7568
Singapore800 852 3666
Malaysia1 800 81 8186

Send your Queries on Social Media Platforms via DMs

If you are looking for a convenient option to get in touch with the Fiji Airlines executives, then you can opt the social media option. You can ask your doubts from the airline representative by sending them via DM. Fiji Airways has a strong presence on its social media accounts. The airline is present on mainly two social media platforms – Facebook and Twitter.

So, if you are looking for assistance regarding your flight itinerary, then you can follow the quick steps mentioned below:

  • First, visit the Fiji Airways official website.
  • Next, go to the ‘Contact Us’ section. 
  • Now, scroll down the page, and at the end you’ll see social media icons.
  • Click on any one platform and write your query.
  • Also, while writing your questions, make sure that you are writing them in brief. It will help the airline representatives understand your concerns in a better way.
  • After that send your DM and wait to get a response from the representative.

Send an Email to Fiji Airways Representative to ask for Doubts

Another method that you can select to contact airline executives is via email. However, this option might take a little time to resolve your concern. So, if you are in doubt about how to contact Fiji Airways via email, then follow the given instructions:

  • Firstly. Go to the official website of Fiji Airways.
  • Next, go to the ‘Contact Us’ section.
  • Here, you’ll get the official airline email ID, [email protected].
  • Now, compose an email and send it to the airline representative.
  • After that, wait for some time to get a response from the customer service team.
  • The airline agent will revert as quickly as possible.
  • That’s how you can connect with the Fiji Airways customer service team.

Fill out a Contact Form to Share your Valuable Feedback

If you have recently traveled with Fiji Airlines and want to share your valuable feedback, compliment, or make a complaint, then you can fill out a feedback form. Below are the easy instructions that will help you fill out the feedback form without any inconvenience: 

  • Start the process by visiting the official website of Fiji Airlines.
  • Next, go to the ‘Contact Us’ section.
  • After that, scroll down the page to get the “Compliments, Feedback and Complaints.’
  • In this section, you’ll get the ‘Feedback Form’ form link.
  • Click on the link, and you’ll be redirected to a new page.
  • Here, you’ll get the feedback form with different details that you need to fill out.
  • Once you fill out all the required details, tap on the ‘Submit’ option.
  • After that, wait for some time to get a response from the airline’s team regarding your feedback or complaint form.

Frequently Asked Questions (FAQs) 

How to contact Fiji Airways in the USA?

There are several ways to connect with Fiji Airways from the USA. However, the most common way to connect with the airline representative is via phone call. You can contact the Fiji Airways agent from the USA by dialing their contact number, which is 1 800 227 4446.

How do I contact Fiji customer support?

There are several ways to contact Fiji customer support. These methods include- Phone calls, social media, and email.

How do I speak to someone at Fiji Airways?

You can speak with the Fiji Airways executive online as well as offline ways. You can connect with the airline agent via call, email and social media as well.

How to contact Fiji Airways via Email?

If you want to contact Fiji Airways via email, then you’ll need to write and send an email to the airline at [email protected]. Once you send the email, wait for a few days to get a revert from the customer support team.

Can I connect with a Fiji Airways executive through social media platforms?

Yes, you can connect with a Fiji Airways executive through social media platforms. The airline is present on various social media platforms, including Twitter and  Facebook.

Can I connect with the Fiji Airway executive by filling out the contact/feedback form?

Yes, you can connect with the Fiji Airways executive by filling out the contact or feedback form. You’ll easily get the feedback form on the official website of the airline.

How do I connect with the Fiji executive from Hong Kong for special assistance?

If you want to connect with the Fiji executive from Hong Kong for special assistance, then all you need to do is dial the dedicated phone number +852 3192 7568. Once you are connected with the representative, share your requirements with them.

Can I call the Fiji Airways Customer Service team to ask my queries?

Yes, you can call the Fiji Airways customer service team to ask your doubt. However, you’ll need to dial the specific phone number as per your location.

How do I connect with the Fiji representative for Holiday Packages?

If you want to connect with the Fiji representative for Holiday Packages, then you’ll need to fill out the Holiday package form. You’ll get the form on the official website.

How can a passenger contact the Tabua Club Priority Reservations team?

If a passenger wants to contact the Tabua Club Priority Reservations team, then they have two options: they can either contact them via phone call or email. To reach out via phone call, dial +679 3212-410, and to connect via email send an email at [email protected].

How do I connect with the Fiji agent regarding freight-related concerns?

If you want to connect with the Fiji agent for freight-related concerns, then you can dial the phone number of the freight team, which is +679 672 2694.

How do I send my media-related queries to the Fiji executive? 

If you want to send your media-related queries to the Fiji executive, then you’ll need to send an email to the media team at [email protected].

author

Rick Spiegel

I'm Rick Spiegel, a dedicated traveler and writer with a passion for all things related to airline travel. My love for exploring new destinations and my commitment to helping fellow travelers navigate the skies have led me to create a space where you can find all the information you need to contact airlines and resolve air travel issues seamlessly. With years of experience in the aviation industry, I've made it my mission to provide you with expertly crafted airline travel guides, ensuring that your journeys are as smooth as possible.

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