Step-by-Step Guide to Reaching Asiana Airlines Customer Service

Last Updated on May 31, 2024 by Rick Spiegel

Asiana Airlines is a global airline and has the idealogy of “maximum safety and customer satisfaction.” It always has the objective to provide outstanding services. It deals with all the concerns of the passengers and tries to provide them with instant support. So, if one is facing issues regarding the flight itinerary, cancellation, or rebooking, you can get help from the Asiana Airlines customer service number, live chat, feedback form and more.

Asiana Airlines ensures that they enhance the customer experience and that the customers get support at every single step. If you also want to contact Asiana Airlines but do not know how to do that, you are at the right place. In this detailed guide, we talk about various ways through which you can contact with the customer service team of Asiana Airlines.

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Guide on Asiana Airlines customer service number

If you are traveling with Asiana Airlines then you can contact them through their phone number. No matter, what concern you might be facing their phone number service is available to solve all the issues. The airline has allocated different phone numbers for different regions.

Here is the list of phone numbers available for Asiana Airlines according to different regions. You can get in touch with the allocated representatives.

Region	Contact Information
Korea	+82-2-2669-8000(Within Korea : 1588-8000, 02-2669-8000)
Japan	+81-3-5812-6600(Within Japan : 0570-082-555)
China	+86-10-8451-0101(Within China : 400-650-8000)
Germany	+49-69-9210-190
France	+33-1-8180-0940
United Kingdom	+44-845-602-9900
Italy	Rome : +39-06-6595-26975
Türkiye	+90-212-256-4144
Singapore	+65-6225-3866
Sydney	+61-2-9260-4300

Note: For other different regions, you can get in touch with the local Asiana Airlines branch at the departure city. Contact Asiana Airlines customer service number mentioned above for your

region.

Contact Asiana Airlines Customer Service Number for USA

If you live in USA then you can get in touch with Asiana Airlines customer service number USA easily, the details for it are mentioned below.

Region	Contact information	Business hours (Local Time)
United States	+1-800-227-4262	Weekday 07:00 ~ 24:00Weekend/Holidays 08:00 ~ 24:00
Fax	1-213-380-1688	Weekday 07:00 ~ 24:00Weekend/Holidays 08:00 ~ 24:00
Address	3530 Wilshire Blvd. Suite 1700 Los Angeles, CA 90010 U.S.A.	Weekday 07:00 ~ 24:00Weekend/Holidays 08:00 ~ 24:00

How to contact Asiana Airlines via social media?

If you are boarding with Asiana Airlines, then this is the detailed information regarding how to contact Asiana Airlines through their social media handles. You can contact them through the following social media platforms, Asiana airlines has provided passengers with various choices, hence choose one according to your convenience.

Youtube – You can get information about them through this platform.
Instagram – Slide into their DM’s and message them.
Facebook – Message them regarding your queries
Twitter – Get updates and information from the official Twitter account of Asiana Airlines.

Note: These options are available for everyone and are suitable for those who enjoy their work done through online methods. You can seek support directly by clicking on the link or by visiting their website and scroll down, you will get them at the bottom right corner.

Guide to get in touch with Asiana Airlines through feedback form

If you have any suggestions, complaints, questions, or compliments, you can contact Asiana Airlines phone number or through the feedback form as well.
When you submit an inquiry, you will get a response from Asiana Airlines through the email address where you wrote the inquiry.
Inquiries will be delivered to the designated and relevant departments during office hours on weekdays, holidays will not be included.
If the inquiry is submitted on weekends or holidays, the responses might get delayed as these inquiries will get processed during regular office hours.
If the inquiry consists of swearing, offensive words, sexual harassment, insulting, persecution without any reason, or is not relevant to Asiana Airlines. then the response to these types of inquiries would not be provided without prior notice.

Note: Crucial information like bank account information, credit card information, and contact information should not be provided until and unless Asiana Airlines specifically asks for it.

Communicate with Asiana Airlines via chatbot service

Another procedure through which you can contact Asiana Airlines is through Live chat. If you do not know how to move forward with the process of contacting via Live Chat, then you can move forward with the instructions given below:

Visit the official website of Asiana Airlines.
Then, Select your region
After that, go to the search option on the top left corner and search FAQ.
FAQ will be mentioned on the page which will appear, click on it.
Lastly, you will be taken to the FAQ page, at the bottom center corner, you will find the Start chatbot service option, click on it.

When you click on the Chatbot service option, you can ask your questions there. Moreover, for your convenience, you can also select one of the options given there and start your conversation. Here are the following options provided for your convenience.

Flights
Flight Status
Book a Flight
Fares
Inspire Trip
Booking Detail
Seat Assign
OZ Services
Baggages
Airport
My Asiana
Asiana Club
Star Alliance
Contact
FAQ
Survey

Note: Your chatting will be monitored for quality assurance, and will be safely deleted after storage for 3 years.

Frequently asked questions (FAQ’s)

Q. How to get in touch with Asiana Airlines?

Ans. You can get in touch with Asiana Airlines customer service number, the number is – 1-800-227-4262.

Q. Can we contact Asiana Airlines through any feedback form?

Ans. Yes, you can contact Asiana Airlines through a feedback form.

Q. Can we connect with Asiana Airlines through social media?

Ans. Yes, we can connect with Asiana Airlines through their social media platforms.

Q. What are the social media platforms through which we can get in touch with Asiana Airlines?

Ans. There are numerous social media platforms through which we can get in touch with asiana airlines. They consist of their youtube channel, instagram, facebook, and twitter.

Q. Are social media platforms for Asiana Airlines available for everyone?

Ans. Yes, these options are available for the ease and comfort of people who prefer to get their work done through online methods.

Q. What is asiana airlines customer service number for Singapore?

Ans. The number for Asiana Airlines customer service for Singapore is +65-6225-3866.

Q. What should not be mentioned in the feedback form of Asiana airlines?

Ans. If the inquiry includes things like swearing, offensive words, sexual harassment, insulting, persecution without any reason, and more, then the response to these types of inquiries will not be provided without prior notice.

Q. What is Asiana Airlines customer service number for USA?

Ans. The contact number for Asiana Airlines customer service USA is +1-800-227-4262.

Q. How to communicate with Asiana Airlines via chatbot service?

Ans. You can contact asiana airlines Chatbot service by visiting the official website of Asiana airlines.

Q. What are the options provided by Asiana Airlines for the ease of passengers to contact by chatbot service?

Ans. Some of the options provided by Asiana Airlines chatbot service are Flights, Flight Status, Book a Flight, Fares, Inspire Trip, Booking Detail, Seat Assign, and more.