how to contact china airlines

How to Contact China Airlines: Ways to Connect with Airline Representative

6 minutes, 38 seconds Read

Last Updated on June 18, 2024 by Rick Spiegel

Are you wondering How to contact  China Airlines? If yes, then you are at the right place. China Airlines is a popular airline that offers the best services to its flyers. Moreover, the airline provides several ways to connect with the airline executive regarding various issues. So, if you also have questions about your trip itinerary, then you can read the guide.

In this guide, we have included all the mediums through which you can reach out to the airline executive. So, let’s quickly discover all the ways of reaching out to China Airlines executives.

How to Contact China Airlines through various platforms?

If you are a first-time traveler on China Airlines and are confused about how to contact  China Airlines? Then, no worries. The airline provides various platforms through which you can connect with the airline executive. Below are some of the ways through which you can connect with the representatives.

  • Via Phone Call
  • Live Chat
  • Social Media 
  • Email

So, you can opt for any of these online or offline ways to reach out to airline officials.

How to Connect with the China Airlines Agent via phone call?

If you don’t know how to contact China Airlines, then don’t panic. You can reach out to the representative with the help of the most common method, that is phone call. If you also want to opt for this method to seek assistance from the agent, then you must follow the instructions given below:

  • Firstly, dial the China Airlines customer service number, which is 1 (800) 227-5118.
  • Once you are connected with the airline’s representative, share your reason for reaching out to them.
  • You can share all your concerns regarding your new or existing flight reservation.
  • The China Airlines agent will resolve all your concerns as soon as possible.

List of Customer Service Hotline Numbers for Different Regions 

Below is a list of the dedicated phone numbers offered by China Airlines for several regions or countries:

Region/CountryPhone Number
Hong Kong+852-2868-2299
North America+1-800-227-5118
Tokyo+81 3-6378-8855
Seoul+82 2-317-8888
Germany+49 6-9297-0580
UK+44 20-858-73688
New Zealand+64- 9-977 2288
Sydney+61 2-8339-9188
Belgium+32 2743-8230

So, you can dial any of these China Airlines contact numbers as per your location to contact the airline.

Steps to Start a Live Chat to Ask Your Concerns

Another quick method to ask your queries is through the China Airlines live chat facility. With the help of this option, you’ll get a solution in no time. So, below are some of the simple steps that you can follow to seek assistance through the live chat option:

  • Start by visiting the China Airlines official website.
  • Next, go to the ‘Contact Us’ section.
  • Here, you’ll get the ‘Live Chat’ option.
  • In this section, you’ll get different options. You can choose any of these options based on your concerns.
  • That’s how you can contact China Airlines via the Live Chat feature to resolve your concerns.

Send a DM on Social Media Platforms to Connect to Seek Assistance

China Airlines also offers its customer service through social media platforms. Below are the steps that you can follow if you select the social media option to reach out to the China Airlines customer service team:

  • The first step is to visit the airline’s official website.
  • After that, scroll down the page, and you’ll get all the social media icons.
  • These icons include FaceBook, Instagram, LinkedIn and YouTube. So click on any of these options.
  • Once you select the China Airlines social media platform, write down your questions or doubts briefly.
  • Now, send it to the airline representative and wait for some time to get a response from the airline executive.

Send an Email to the Airlines Representative to ask Doubts

Another method that you can opt to connect with the airline representative is via email. However, this option might take a little time to resolve your concern. So, if you are in doubt about how to contact China Airlines via email, then follow the given instructions:

  • Start the process by visiting the official website of China Airlines.
  • Next, go to the ‘Contact Us’ section.
  • Here, you’ll get a list of various countries along with their phone numbers and email ID.
  • So, select your region and choose the valid email ID.
  • Now, compose an email and send it to the official email ID.
  • After that, wait for some time to get an answer from the airline.
  • The airline representative will revert as soon as possible.

Frequently Asked Questions (FAQs)

How to contact the China help desk for baggage-related issues?

If you are facing any issues related to your baggage, then you can contact the China help desk by phone. All you need to do is dial the China Airlines contact number that is 1 (800) 227-5118 and share your concerns with the executive. 

Can I make modifications to my China flight itinerary over the phone?

Yes, you can make modifications to your China flight itinerary over the phone. The live agents will resolve all your concerns as quickly as possible.

What are the reasons passengers connect with China Airlines executives?

There are several reasons due to why travelers connect with China, such as:

  • Baggage related concerns
  • Change or cancel the flight
  • Seat Upgrade
  • Flight rebooking

Can I connect with the China Airlinesteam through WhatsApp?

No, you cannot connect with the China Airlines team through WhatsApp. However, there are several other mediums that you can use to ask all your questions regarding your travel itinerary.

Can I send an email to a China executive to seek help?

Yes, you can send an email to the China executive to seek help. The airlines have different email IDs for different countries. So, you’ll need to find the dedicated email ID for your region and then send an email to ask for help.

Does China Airlines provide assistance via social media?

Yes, China Airlines provides assistance via its social media platforms. The airline is present on different platforms, including Facebook, LinkedIn and Instagram.

How to contact China Airlines to seek assistance?

There are several methods to connect with China through social media. These ways include:

  • Phone Call
  • Social Media
  • Live Chat
  • Email

Can I contact China Airlines from Sydney?

Yes, you can connect with the China Airlines customer service team from Sydney. All you need to do is dial +61 2-8339-9188.

Can I send feedback to China Airlines?

Yes, you can easily send a feedback form to China Airlines. You’ll get the feedback form on the airline’s official website. You can share any positive or negative feedback as per your experience.

How do I send a message to China Airlines?

You can send a direct message to China Airlines through social media. These platforms include Twitter, Instagram, Facebook, and YouTube. You can choose any of these platforms to send a message to the executive.

Is China customer service available for 24 hours?

China Airlines offers their customer services to passengers at different working hours depending on their region. So, make sure to check your region and working hours before contacting the airline.

How to contact a China Airlines executive from Melbourne?

You can contact the China executive from France by dialing their phone number. To seek assistance from the representative, dial +61 3-9907 0910. Once you are connected with the agent, share your concerns to get solutions.

Does China have live chat assistance?

Yes, China offers a live chat assistance facility to all its passengers. This option provides quick solutions to flyers.

Where is China Airlines located?

The headquartered of China Airlines is in Taiwan.The full address of the China Airlines headquarters is CAL Park, Dayuan District, Taoyuan City, Taiwan.

How to contact China Airlines by phone?

Yes, you contact China Airlines by phone. All you need to do is dial China Airlines customer service phone number that is 1 (800) 227-5118.


Rick Spiegel

I'm Rick Spiegel, a dedicated traveler and writer with a passion for all things related to airline travel. My love for exploring new destinations and my commitment to helping fellow travelers navigate the skies have led me to create a space where you can find all the information you need to contact airlines and resolve air travel issues seamlessly. With years of experience in the aviation industry, I've made it my mission to provide you with expertly crafted airline travel guides, ensuring that your journeys are as smooth as possible.

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