How to contact hawaiian airlines

Seeking Assistance from Hawaiian Airlines? Here’s How to Contact Them

9 minutes, 30 seconds Read

Last Updated on March 27, 2024 by Rick Spiegel

Booking a flight with Hawaiian Airlines or adding service to the flight itinerary can be a difficult task for first-timers. Therefore, passengers should contact the help desk team of Hawaiian Airlines to seek assistance. The Live agents of the airlines provide the best possible assistance to all its travelers to make the whole procedure easy. But the first question that arises before asking for help is ‘How to contact Hawaiian Airlines?’ Well, there are multiple options that a passenger can choose to get in touch with Hawaiian Airlines customer service executives. These methods include:

  • Phone call
  • Live Chat
  • Email
  • Text Message

Social Media Platforms

Hawaiian Airlines Phone Numbers

  • For flight reservations – 1-800-367-5320
  • HawaiianMiles Service Center – 1-877-426-4537
  • Central Baggage Service – 1-866-389-6654
  • Hawaiian Airlines Vacations – 1-844-762-0089

Connect With Hawaiian Airlines via a Phone Call?

Airlines have dedicated phone numbers for their different services. So, passengers can dial any specific number according to their requirements. So, if you want to know how to contact Hawaiian Airlines by phone, then check the tables below with all the services along with their Hawaiian Airlines phone numbers and working hours as well.

Contact Number for the United States and Canada

Hawaiian AirlinesToll-Free Phone NumberWorking HoursAssists regarding
Reservations1-800-367-532024 hours, 7 days a weekInquiries related to the general details request and  upcoming trip
HawaiianMiles Service Center1-877-HA-MILES (1-877-426-4537)Mon – Fri 7:00 AM – 4:30 PM (HST)Assistance with HawaiianMiles requests and questions.  
Web Support Center1-866-586-941924 hours, 7 days a weekAssistance with technical and  navigational issues with our website
Hawaiian Air Cargo1-877-HA-CARGO (422-2746)Mon-Fri, 8 a.m. – 5 p.m. (HST) Sat,  7 a.m. – 1 p.m. (HST) Sun, ClosedFor fast and affordable shipping for international domestic cargo.  
Central Baggage Serviceat 1-866-389-66548:00 AM – 6:30 PM (HST)Passengers having issues with their checked baggage while on Hawaiian Airlines.  
Hawaiian Airlines Vacations1-844-762-0089 (US & Canada only) All other locations 1-312-279-7761  24 hours, 7 days a weekFor Vacation package cancellation, changes, or other inquiries


Phone Number and Working Hours for Asian Countries

Country/RegionWorking HoursPhone Number
ChinaMon – Fri 9:00AM – 5:00PM (CST)(10) 6595-0066
Hong KongMon – Fri 9:00AM – 1:00PM & 2:00PM – 5:30PM (HKT)(852) 2728-6329
IndonesiaMon – Fri 8:30AM – 5:30PM (WIB)(21) 3483-1707
JapanMon – Fri 9:15AM – 5:30PM (JST)0570-018-011
KoreaMon – Fri 9:00 AM – 6:00 PM (KST) Closed on holidays(02) 775-5552
MalaysiaMon – Fri 9:00AM – 6:00PM (MYT)   Sat 9:00 AM – 1:00 PM (MYT)(03) 2143-1533
PhilippinesMon – Fri 9:00AM – 6:00PM (PHT)(02) 8518 5933
SingaporeMon – Fri 9:00AM – 6:00PM (SGT)+65 6223-8377
ThailandMon – Fri 9:00AM – 5:00PM (ICT)(02) 114-8183
VietnamMon – Fri 8:00AM – 5:00PM (ICT)   Sat 8:00 AM – 12:00 PM (ICT)Ho Chi Minh City: (028) 39 330 828 Hanoi: (024) 39 330 828
Hawaiian Airlines Vacations24 hours, 7 days a weekJapan: 03-4477-4634
Korea: 080-626-0880
From all other locations: +1-312-279-7761 (regular tolls apply)

Phone Numbers and Working Hours for South Pacific Countries

CountryHours of OperationPhone Number
American SamoaMon – Fri 8:00 AM – 4:00 PM (SST)(684) 699-1875
Australia24 hours, 7 days a week1800 955 912
New Zealand24 hours, 7 days a week0800 449 415
TahitiMon – Fri 8:00 AM – 12:00 PM / 1:00 PM – 4:00 PM (TAHT)(689) 40-866-000

Ask Your Queries from Hawaiian Airlines Live Agents Through Social Media

  • One of the easiest ways to contact the Hawaiian Airlines live agent is through their social media platform.
  • So, all you have to do is just briefly write your query and send it on the social media platform.
  • Hawaiian Airlines is present on various social media platforms including Facebook, Twitter, Instagram, and YouTube.
  • In addition, you can send any of your queries to any of these handles. Once you send your concerns on the social media platform wait for some time to get a response from the Hawaiian Airlines live agent.
  • The Live agent will provide you with the best assistance and resolve your queries soon.

Start a Live Chat with the Chat Agent ‘Misty’ for General Queries

If you want to know how to contact Hawaiian Airlines and have a general query but are not sure what to do? If yes, then you can start a live chat with the virtual assistant ‘Misty’ of Hawaiian Airlines. Follow the given steps to ask for solutions to your general questions.

  • Firstly, go to Hawaiian Airlines official website.
  • Next, go to the ‘Contact Us’ section.
  • Under this section, you’ll get the ‘Live Chat’ option.
  • Click on it, and a new interface will open on the screen which is the live chat section.
  • Hawaiian Airlines has a chat agent named ‘Misty.’
  • You can ask your general question to Misty by writing it in the message box.
  • After that, a virtual chat assistant will answer all your doubts or queries within seconds.
  • And that’s how you can find the solution to all your concerns.

Note – The Hawaiian Airlines chat agent is available for its passengers for 24/7 hours.

Ask All Your Baggage-Related Queries to the Hawaiian Airlines Baggage Bot

  • If you have any queries regarding your baggage, then you can ask them from the baggage bot of Hawaiian Airlines.
  • The ‘Baggage Bot’ is the latest self-service feature designed to provide quick and simple answers to the baggage-related questions of the passengers.
  • Moreover, the Baggage Bot provides concise and quick answers to all baggage-related doubts asked by the flyers.
  • You’ll get the chat option under the ‘Contact Us’ on Hawaiian Airlines’ Official website and mobile app as well.
  • Furthermore, the Baggage Bot is available at your service for 24/7 hours.

How to Contact Hawaiian Airlines Through Email?

Do you have a question or a concern or do you want to make a request or a complaint? No worries, you can do it by sending an email to the customer service team of Hawaiian Airlines. You can follow the given instructions to share your concerns with the Hawaiian representatives through email.

  • Begin by visiting the Hawaiian Airlines official website.
  • Next, go to ‘Contact Us’. Here you’ll find the ‘Email’ option.
  • Click on it and you’ll get various options including – asking a question, voicing a concern, making a request, and sharing a compliment.
  • After that, click on any of these options as per your need or requirement.
  • Once you select the option a new interface will appear on your screen.
  • Now, fill out all the required details including:
  • Topic
  • Sub Topic
  • First and Last name
  • Email address
  • Country code
  • Phone number
  • Hawaiian Miles
  • Confirmation Code
  • Ticket Number
  • Flight Number
  • Departure Date
  • Departure city
  • Arrival City
  • Write your message
  • Next attach your documents in the form of JPG, JPEG, DOC, DOCX. Also, the maximum file size allowed is 5MB each.
  • Lastly, submit your question/request/compliment or complaint. And wait to get a response from the Hawaiian Airlines Live agent.

Send a Text to the Hawaiian Airlines Assistance Team

  • Do you have any questions related to your flight itinerary? Then you can ask it by sending a text message to the Hawaiian Airlines customer service team.
  • You can send your text message to 38285.
  • The working hours of the Hawaiian Airlines customer service team are 5 am to 11 pm HST. Therefore, you must reach out to them during this time duration.

Note – The text messaging rates and data fees may be applied based on your plan with your mobile carrier.

How to Contact the Hawaiian Airlines Corporate Headquarters for Further Assistance?

  • If you are still not satisfied with the customer service team of Hawaiian Airlines, then you can contact the corporate headquarters of the airline for further assistance.
  • You can contact the corporate headquarters via a phone call. Dial 808-835-3700 and share your reason for contacting them.
  • However, you must ensure that you are contacting them between  8:30 a.m. – 5:00 p.m. HST from Monday to Friday.
  • In addition, you can contact them through fax as well. You can send a Fax to 808-835-3690.
  • Furthermore, you can send your concerns to their email address as well. Hawaiian Airlines mail address is P.O. Box 30008, Honolulu, HI 96820.

What Assistance Hawaiian Airlines Team Provide?

Passengers may face various difficulties from booking their travel ticket with Hawaiian Airlines to adding additional services in flight. Therefore, they reached out to the customer service team of Hawaiian Airlines. Below are the most common reasons why a flyer contact the Hawaiian Airlines live agent.

  • Seat selection
  • Baggage details
  • Also, Special services
  • Airport Details
  • Reservation
  • In-flight services
  • Flight information
  • Traveling with children
  • Also, Hawaiin Miles
  • Check-in
  • Traveling with pets

So, if a passenger wants to connect with the Hawaiian Airlines customer service executive regarding the above-mentioned reasons, then they can contact them through various mediums that are already explained above.

Frequently Asked Questions (FAQs)

How do I speak to a live person at Hawaiian Airlines?

You can speak to a live person at Hawaiian Airlines via a phone call. You can call on the dedicated phone of Hawaiian Airlines as per your requirements. And once you are connected with the live agent share your reason for contacting them.

Where is the headquarters of Hawaiian Airlines?

The headquarters of Hawaiian Airlines is at 3375 Koapaka St, Honolulu. Passengers can reach out to the corporate headquarters members by calling 808-835-3700.

How can I reach out to the Hawaiian Miles customer service?

If you want to contact the HawaiianMiles customer service team, then you can directly call them. You can call 1-877-426-4537 and ask your doubts related to Hawaiian Miles.

How much is the flight booking fee for Hawaiian Airlines via phone?

Passengers can book their flight with Hawaiian Airlines by calling the reservation number which is 1-800-367-5320. However, you must pay a fee of $25 for domestic travel.

Is the Hawaiian Airlines assistance team available 24/7?

Yes, the Hawaiian Airlines assistance team is available 24/7. So, passengers can contact the Hawaiian Airlines live agent at any time to ask their doubts.

How do I contact Hawaiian Airlines Reservations?

If you are looking for additional details, then you can call the Hawaiian Airlines reservation number which is 1-800-367-5320. And the live agent will answer all your questions.

Is live chat available on Hawaiian Airlines?

Yes, Hawaiian Airlines offers assistance to its passengers via live chat. Travelers will get the live chat option under the Contact Us section. Not only this, the airline has its Baggage Bot as well which can answer all the queries related to baggage.

What are the ways to contact Hawaiian Airlines?

There are various ways through which you can reach out to the Hawaiian Airlines agent including phone calls, live chat, email, social media, and so on.

How do I dispute a charge on Hawaiian Airlines?

If you have any compliments or complaints with Hawaiian Airlines, then you can dispute them by sending an email. You’ll get the email option in the Contact Us section where you just have to follow some of your basic details and submit it. After that, the executive or agent of Hawaiian Airlines will contact you regarding the issue.

Can I send a message on Hawaiian Airlines Social Media handles to ask my doubts?

Yes, you can send a direct message on the social media platform of Hawaiian Airlines. All you have to do is go to their social media platform write your concern in brief and send it. Now wait for some time to get a response from the agent.


Rick Spiegel

I'm Rick Spiegel, a dedicated traveler and writer with a passion for all things related to airline travel. My love for exploring new destinations and my commitment to helping fellow travelers navigate the skies have led me to create a space where you can find all the information you need to contact airlines and resolve air travel issues seamlessly. With years of experience in the aviation industry, I've made it my mission to provide you with expertly crafted airline travel guides, ensuring that your journeys are as smooth as possible.

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Jim Ross
Jim Ross
5 months ago

What’s their club phone number? thanks!

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