How To Contact KLM Airlines? – Phone, Chat & More (2024)

Last Updated on October 10, 2024 by Rick Spiegel

If a traveler has a booking on KLM or is preparing for a trip with KLM, there can be many questions going through their mind. They can sort out all their concerns by contacting KLM But, the next question that arises is how to contact KLM Airlines. There are many alternatives that are passenger-centric and time-saving.

Phone Call

KLM United States Phone Number: +1 800-618-0104.

Deaf and have hearing issues: 711-1-833-648-2068

KLM Flying Blue, USA: +1 800 375-8723.

WhatsApp: +31 20 649 0787

Social Media

• Facebook
• Instagram
• Twitter
• Messenger

Flyers can also fill out the online complaint/feedback form. Passengers can talk to a live person on KLM and choose any service while or after booking the flight, including seat selection, baggage allowance, check-in, flight status, and flight booking.

How to Contact KLM Via Phone?

The best way to contact KLM is by calling the live agent and seeking guidance over the phone. However, there are many modes by which travelers can get help for any kind of service. Yet, to speak over a phone call is convenient and a time-saver.

While passengers call the KLM, IVR instructions will start from where they have to choose a desired key to connect with the related department’s executive. However, if you want to know how to contact KLM, here are the quick steps.

• Travelers must visit the official website of KLM Airlines.
• From there go to the Contact Us option.
• Now, dial the contact number that relates to the query.
• Listen to the IVR instructions and follow the key accordingly.
• Press 1 for a new booking.
• Press 2 for existing bookings.
• To cancel and to claim refunds select 3.
• For seat selection press 4.
• To connect with a live agent on KLM, press 9.
• An executive will connect to the call and passengers can seek help for any service or regarding any complaints.

KLM Airlines allows passengers to call their helpline numbers between 9 AM to 8:30 PM for any assistance.

Sometimes travelers fail to speak to live agent on a phone call. Hence, they can seek help through other methods of the airline, which provides the same assistance but would take some time to get a solution. The modes include WhatsApp, Messenger, email support, social media, live chat, and Apple Messages.

How to Contact KLM on WhatsApp?

Travelers can connect with KLM Airlines through WhatsApp where they can mention their concerns and an executive will help by giving the resolution. The KLM WhatsApp Chat option is very fast and agents quickly respond to the message. Passengers can send messages on +31 20 649 0787.

• Passengers must start by visiting the official website.
• After that, go to the Help Center option from the section.
• Choose the concern from the “Need Help” page.
• On the next window, there will be an option of WhatsApp whatsapp.com/send, click on it to start.
• A chat box will reflect on the screen where passengers can inform the executive about their issues.

How to Speak to a KLM Representative Via Apple Messages?

It is similar to a WhatsApp chat where passengers can connect with KLM Airlines through the Apple message chat service. Moreover, they can mention their concerns and an agent would guide them by giving the solution.

• Flyers must first visit the official website.
• After that, go to the Help Center option.
• Pick your concern.
• On the next screen, the airline will display various contact options.
• There is an option for Apple Messages. Click on it to start.
• A box will appear on the screen from where passengers can share their queries with the executive.

Connect Via Messenger

Travelers can contact KLM Airlines by message. Passengers can compose a message and the KLM will reply as they check it. However, the airline makes sure that the live agent connects on chat soon and try to ask the passenger what they require and will fulfill their needs.

KLM Live Chat Assistance 

Passengers can contact KLM through a live chat option to get their issues resolved. The executive will be assigned soon when the passengers opt for the chat from the official website. The process to start a live chat is:

• Visit the official website of KLM Airlines.
• Navigate to the Contact option at the bottom of the home page.
• Pick the issue from the list.
• On the next page, various ways to speak to KLM will be displayed.
• Now, choose the chat with us option that will reflect on the right side of the screen.
• A new chat screen will appear where passengers can mention their details.
• Lastly, an executive will connect with the passenger.

Separate Contact Number for Flying Blue Members

KLM Flying Blue is the loyalty program run by the airline. If a traveler has any issue with their Flying Blue account, they can reach out to a live person on KLM faster. This is because KLM provides a dedicated helpline number for Flying Blue members. They can call at +1 800 375-8723 and seek assistance.

• Flying Blue members can call the airline for
• Missing points.
• Redemption rules.
• Tier benefits.
• Password and Login details.
• Updating account information.
• Booking award flight.
• General Flyin Blue queries.

Additionally, KLM offers separate live chat assistance to their Flying Blue members. Passengers can go to the Flying Blue page on the official website of KLM and select the Web Chat option. A live person will assist them.

Contact KLM Through Email

Travelers can also contact KLM Airlines by email. Passengers send an email and the airline responds as the team checks it. Moreover, contacting via email is beneficial as travelers can also share any document as proof with the airline. The response might take hours, yet the traveler will get the reply.

Passengers can email by following these steps.

• Visit the official website.
• Then go to the Contact Us option.
• Choose an email option on [email protected].
• Hence, a mailbox will open and passengers can mention all the necessary details.
• Provide the passenger details, and contact information along with the issue.
• Also, attach any documents to validate your issue.
• After that, click on the send button.

Communicate with Social Media

In an era of social media, airlines have also started to solve issues through many social media platforms, like Instagram, Facebook, Twitter, and many more. KLM has official account handles where passengers can direct messages related to any query or concern. An agent will connect and one can get a solution while using social media.

• Facebook: https://www.facebook.com/KLM.
• Instagram: https://www.instagram.com/klm/.
• Twitter: https://twitter.com/KLM.

How to Contact KLM Airlines for Group Booking?

• If there is a group of 10 or more people then it is best to call the airline group reservations.
• However, passengers can fill out the online form first to receive a quote for their group trip.
• If the quotation is acceptable to the travelers they can send an email to [email protected] and confirm the booking.
• Passengers can pay the full amount or go for down payment.
• After payment confirmation, travelers have 35 days to submit passenger details.

If the flyers want to know how to contact the KLM group booking desk via phone call, then here is-

Phone Number: +31 (0)20 5459708

Timings: Monday to Friday, 9:00 AM to 5:30 PM CET

Raise complaints By Filling Out the Feedback Form

Flyers can call the airline to inform them about the concerns or problems that they face during their journey. KLM Airlines will take action to help passengers solve their queries and complaints via phone calls.

• On the Contact Us page, choose the “Refund, Complaints, and Suggestion” option.
• Now, select the “make complaint” option.
• Enter the booking details, and fill out the form.

The complaints can be:

• Regarding change or delay in the flight from the original scheduled time.
• Flyers who want to correct their name on the booking.
• When they require compensation for any delay or cancelation in the flight by the airline.
• To request a refund.
• Passengers want to know about the airline’s policies and regulations.
• In case if travelers want to raise a complaint against the crew of the flight.
• For issues like lost or delayed passenger baggage.

Reasons for Connecting to an Agent on KLM

Passengers can have many queries and concerns which they can solve by connecting with the assistance team of KLM.

• For obtaining information about flight status.
• To Book a flight.
• For Changing or canceling a booking.
• Ask for a request to reserve a group booking.
• Details about flight delays.
• To report a lost or damaged item.
• Also, to ask about the delayed baggage.
• Add or remove a service, like seat selection, baggage, or special assistance.
• Issues with Flying Blue membership.
• Also, corporate travel account.

Best Practices When Connecting With a Live Person at KLM

While calling KLM Airlines, passengers can take some measures that will help them to get to a solution early and will not waste their and the executive time. Passengers should be ready with all required details in advance.

• KLM Airlines offers phone numbers according to the country and in many languages. While calling the airline make sure to dial the right number.
• Passengers must have all required documents like booking number, payment method, passport, and bill statement in hand. As they do not know which document the airline will require.
• There are particular times to call in the United States between 9 AM to 8:30 PM to talk to a live person at KLM Airlines. 
• Passengers should be ready with a pen and paper for noting any details.

Frequently Asked Questions

Does KLM have a live chat option?

Yes, KLM Airlines does have the live chat option. Passengers can chat with the live agent through customized Messenger or Whatsapp. Flying Blue members get a separate web chat facility.

How to contact KLM in Canada?

Travelers in Canada can contact KLM Airlines through phone calls, social media, live chat, and WhatsApp options. They can dial  +1 866 434-0321 for quick assistance.

How to contact KLM in the UK?

Passengers can contact KLM Airlines in the United Kingdom by dialing +4420-7660-0293 which operates from 8 am to 8 pm. However, one can reach the airline crew through other modes, like live chat or WhatsApp options.

Can I contact KLM Airlines on WhatsApp?

Passengers can contact KLM Airlines through WhatsApp where they can mention their concerns and an agent will provide information regarding the concern. The KLM WhatsApp Chat option responds within an hour to the message.

How do I contact KLM USA by phone?

You can dial 1800-618-0104 to contact the KLM USA. If you are a Flying Blue member, then you can call +1 800 375-8723. Apart from it, you can also reach out to KLM through WhatsApp and Messenger.

How do I speak to someone at KLM?

You can contact the airline by dialing the phone number according to your country and following the IVR instructions, choose your preferred key, and a live agent will be connected to the call. After that, you can share or ask them about any service or query related to your flight.

What services can I add by speaking to a live person?

Passengers can add many services and features while speaking to a live person with KLM, including flight booking, adding a pet, seat selection, baggage allowance, special assistance services, and many more.

How to contact the KLM group booking desk?

You can contact the KLM group booking desk in two ways:

• Email: [email protected].

• Phone: +31 (0)20 5459708.