how to contact

How to Contact Ways to Connect with the Executive

6 minutes, 19 seconds Read

Last Updated on June 13, 2024 by Rick Spiegel

Are you planning a trip with your family or friends? But don’t know how to contact to make all your bookings. Don’t fret. You have come to the right place. In this guide, you’ll get to know all the ways through which you can easily make all your bookings, from making flight reservations to booking hotel stays. By the end of this guide, all your queries or questions will be resolved. So, let’s quickly proceed further and see all the ways to connect with the team.

How to Contact Customer Service Team?

If you are looking for a one-stop destination for making all bookings or reservations for your next trip, then you can surely consider However, if you are unaware of how to contact, then no worries. Below are all the ways through which you can connect with the team. These methods include both online as well as offline ways.

  • Call
  • Message
  • Live Chat
  • Pulse App

Reasons Why People Connect With Booking.Com Team

There are several reasons why people connect with the team. Most of the people contact the executive while preparing for their trips to make:

  • A flight booking
  • Car Rentals 
  • Hotel Stays 
  • Airport Taxis

How is Helpful for People?

If you are making a flight or hotel booking via, then you get several services at one place. Also, this platform is useful for several people in multiple ways, such as:

  • The customer services of this platform are trailer-made.
  • The team at always ensures that the best assistance is provided to all its users.
  • Moreover, on, you get all the important things in one place, from booking the flight to taking an airport taxi facility.

How do I contact customer service via Phone?

One of the most preferred options by people to contact is a phone call. However, if you don’t know how to contact the team, then you must follow the instructions given below:

  • Firstly, go to any web browser and search for the phone number.
  • In the search result, you’ll get the official phone number which is +1 (888) 850-3958.
  • Now, dial this phone number to connect to the executive.
  • Once your call is connected with the customer support, share your reason for contacting them.
  • Now, the representative will answer to all inquiries and will also make the booking as per your instructions.
  • To confirm the reservation, make the payment.
  • That’s all, your bookings will be confirmed.

Note- representatives are available for its customers 24/7. You can contact the agent at any time without any hesitation.

What are the Other Ways to Reach Out to Agent? not only provides assistance to its customers over a phone call but they also offer several other mediums through which users can make a reservation. So, let’s take all the ways one by one:

Send a Message to the Executive on the Extranet Inbox

Apart from the phone call, Booking Airlines also offers the facility to connect with their executive by sending a message through the Extranet inbox. However, if you don’t know how to contact team members via a message, then follow the given steps:

  • First, log into the Extranet.
  • Now, tap on the ‘Inbox,’ then click on the messages.
  • After that, press the ‘See Contact Options,’ and choose the topic and subtopic.
  • Next, tap on the See all Contact options, then Message.
  • Lastly, write your message and hit the ‘Send Message’ option.

How to contact Live Chat?

Another option that you can use to connect with the team is via Live Chat. However, it might be difficult for you if you are not aware of how to contact through the live chat facility. So, here are the simple steps to start the live chat with the chatbot:

  • Start by visiting the official website of
  • In the right corner, you’ll get the ‘Live Chat’ icon.
  • So click on it to start the live chat.
  • Once you click on this opinion, you’ll get different options, including:
  • Help manage my property
  • I am a guest/traveler
  • Neither, just browsing
  • So, select any of these options and follow the on-screen instructions to get help.

Use Pulse App to Report a Technical Issue with

If you are facing a technical issue, then you can report it through the platforms like the Pulse app or Extranet. A Technical Support team member will get in as quickly as possible. You can follow the given instructions to report a technical issue via the Extranet:

  • Begin the process by opening the Pulse app on your mobile device.
  • Now, click on the ‘More’ option and scroll down, and hit the ‘Need Help’ button.
  • After that, click on the ‘Envelope’ icon.
  • Next, select the appropriate subject from the drop-down menu.
  • After that, explain your issues or concerns in as much detail as possible.
  • Lastly, hit the ‘Send’ option.

Frequently Asked Questions (FAQs)

How do I cancel my reservation?

The process to cancel a reservation on is simple. All you need to do is tap on the ‘Booking’ option and choose your reservation. Now click on the cancel request option and select a reason for flight cancellation.

How to contact by Phone?

You can easily contact by phone. All you have to do is dial 1 (888) 850-3958. Once you are connected with the representative, share your reason for contacting them and ask for assistance.

Is it hard to cancel with

No, it is not hard to cancel a booking with You can cancel your reservation for free of cost until 1 day before your arrival.

How do I Message directly?

You can easily send a message directly to the team. All you need to do is visit the official website. Hee, you’ll get the ‘Send Message option. Choose the option and follow the on-screen instructions to send the message.

Will refund my money?

Yes, refund money. So, if your reservation gets cancelled, then the will refund your money within 7-10 working days.

How do I report phishing to

You can report phishing to by logging into your Extranet account. All you need to do is tap on the inbox and choose the message option. Now, follow the on-screen instructions to file a report regarding the phishing.

What should you do if you get scammed on

If you get scammed on, then you must report this issue to the security team.

How do I contact extranet support?

The process of contacting extranet support is straightforward. All you need to do is log into your Extranet account and follow the on-screen instructions to complete the process.

How do I get in touch with customer service?

You can get in touch with the customer service team by sending a message, starting a live chat, or making a phone call.

What is the confirmation number for

On, the confirmation number is an 8-20 digit number that is found in the top-right corner of any confirmation mail from a previous reservation.


Rick Spiegel

I'm Rick Spiegel, a dedicated traveler and writer with a passion for all things related to airline travel. My love for exploring new destinations and my commitment to helping fellow travelers navigate the skies have led me to create a space where you can find all the information you need to contact airlines and resolve air travel issues seamlessly. With years of experience in the aviation industry, I've made it my mission to provide you with expertly crafted airline travel guides, ensuring that your journeys are as smooth as possible.

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