how to contact SAS airlines

How to Contact SAS Airlines: Methods to Connect 

8 minutes, 23 seconds Read

Last Updated on June 7, 2024 by Rick Spiegel

Are you facing issues with your flight booked with SAS Airlines? But don’t know how to contact SAS Airlines to get a solution? No worries. You have come to the right place. In this guide, we have included all the methods that will help you connect with the SAS agent to resolve all your concerns. 

By the end of this guide, all your flight-related issues will be cleared. So, make sure to read the guide carefully. Now, let’s quickly proceed further with the details.

How to Contact SAS Airlines Representative?

If you don’t know how to contact an SAS Airlines representative, then there are no issues. We have mentioned all the ways that will help you connect with the airline agent. You can reach out to the airline’s officials via:

  • Phone Call
  • Live Chat
  • Email
  • Contact Form
  • Social Media

Why do Passengers Contact a Scandinavian Airlines Agent?

There are several reasons why passengers contact a Scandinavian representative. These reasons include:

  • Baggage-related issues.
  • Change or cancelling tickets.
  • Adding a meal.
  • Seat & Upgrades.
  • Assistance.
  • Group Travel.
  • Delayed or Cancelled flight.
  • Fast Track & Lounges.

Steps to Connect with SAS Airlines via Call

Are you wondering how to contact SAS Airlines via call? One of the most common options that passengers opt to connect with the SAS Airlines executive is via phone. This is one of the simple and convenient methods to resolve any flight-related issues. So, if you are also facing any problem with your flight itinerary, then you can follow the given steps to connect with a SAS executive:

  • Firstly, you need to dial the SAS phone number, which is 1 (800) 727-0025.
  • Once you are connected with the executive, share your reason for contacting the airline agent.
  • Now, the agent will ask you to share your flight and personal details.
  • So, make sure you provide accurate details to that they can access your flight reservation.
  • Once they access you, they’ll try to resolve your issues online.
  • If they’ll not be able to resolve the issue online, then they will share an offline solution as well.
  • So, that’s how you can reach out to the airline executive to seek assistance.

List of SAS Airlines Phone Numbers for Different Regions 

Below is a list of dedicated phone numbers of SAS Airlines. So, you can dial the phone number as per your region or location:

Region Phone Number 
Germany +49 6221 415-123
Greece+44 1628490972
Switzerland+41 44 805 74 95
Italy +39 02 8313 4590
France+33 1 60 62 11 00
Saudi Arabia+971-4-523-2395
Mexico+01800 1127 727
Brazil+1-800-727-0025   +1-919-677-8000
Australia+61 (3) 9864 8381
New Zealand+64 (4) 890 0847
Singapore+65 6398 8988
Thailand+66 2 091 6888

Other Ways to Reach Out to the SAS Airlines Executive than a Call

SAS Airlines offers the best services to all its flyers. Therefore, the airline provides numerous ways through which a traveler can connect with the airline executive. So, if you don’t know how to contact SAS Airlines through different mediums, below are all the other ways to reach out to the airline representative than a phone call:

Start the Live Chat to get Answers to Your Queries

One of the quick and easy ways to get the answers to your queries is via live chat. SAS Airlines offers a live chat facility to all its travelers. Below are the steps that you can follow to start a live chat with the SAS chatbot:

  • Firstly, go to any web browser and search “SAS Live Chat.”
  • Now, you’ll get the ‘Live Chat’ option.
  • So, tap on that option to start a live chat with the chatbot
  • SAS Airlines has its own live chatbot named ‘Turi.’
  • The chatbot is available to resolve the issues of the flyers 24/7.
  • So passengers can seek assistance at any time.
  • However, if you don’t find the solution through the live chat, then you can contact the live agent for better guidance.

Push A DM on Social Media Platforms to Get Your Queries Resolved

If you don’t know how to contact Scandinavian Airlines via social media platforms, then you can follow the given instructions to send a DM on the Scandinavian Airlines social media platform. Most of the flyers opt for this method as it’s quite convenient.

  •  Firstly, go to any web browser and search ‘SAS Social Media Platforms.’
  • In the search results, you’ll get all the social media accounts of SAS Airlines.
  • The airline is present on various social media platforms, including Twitter, Instagram, and Facebook.
  • You can choose any of these platforms to send a DM.
  • Once you have selected the social media account, write the issue that you are facing in your booking. Also, make sure to write the concern in brief.
  • Now, send the DM and wait to get a response from SAS Airlines.

Fill Out the Contact Form to Request Assistance

If you are traveling with SAS Airlines and need assistance or want to bring your service animal, then you can fill out the contact form to request assistance. To fill out the contact form, follow the given steps:

  • Firstly, visit the SAS Airlines official website.
  • Now, you’ll get the ‘Request Assistance’ option.
  • So, click on the option, and you’ll get a form.
  • Now, start filling out the accurate details in the contact form.
  • Once you have filled out all the details, submit the form.

Note – Assistance is subject to availability. Therefore, you must request assistance at least 48 hours before the scheduled departure.

Send an Email Message To Resolve Your Flight Related Issues

If you are not sure about how to contact SAS Airlines by sending an email, then no issues. SAS Airlines offers an email facility as well. So, you can write and send an email message to get your flight-related queries resolved in no time. To send an email to the airline, follow the quick steps given below:

  • Firstly, visit the official website of Scandinavian Airlines.
  • Now, go to the ‘SAS Technical Support’ option.
  • Here, you’ll get the ‘Send an Email’ option.
  • In the ‘Send an Email’ option, you’ll get 2 links.
  • New support request email.
  • Update an existing support request email.
  • So, choose any of the options as per your requirements.
  • Now, follow the on-screen prompts to send the email.
  • After sending the mail, wait for some time to get a response from the airline executive.

Frequently Asked Questions (FAQs)

How do I contact SAS Airlines customer service?

You can contact SAS Airlines in multiple ways. The airline offers the facility to connect with executives via phone calls, live chat, contact forms, and social media as well.

How do I complain to Scandinavian Airlines?

If you want to file a complaint with Scandinavian Airlines, you can do so by filling out their contact form. It is one of the fastest and safest methods to share your concerns with the airline.

How to contact Scandinavian Airlines customer service in the USA?

You can contact SAS Airlines by dialling their toll-free number, which is +1-800-727-0025. Once you are connected with the representative, share your reason for contacting the executive.

How do I complain to the SAS?

You can file a complaint with SAS by filling out their contact form. You’ll easily get the contact form on the official website of the airline.

What are the hours for SAS support?

If you need any assistance from the SAS support team, then you can connect with them during their working hours. You can reach out to them from Monday to Thursday between 9:00 a.m. to 8:00 p.m. and Friday 9:00 a.m. to 7:00 p.m.

What is the phone number for SAS customer service?

The phone number for SAS customer service is 1 (800) 221-2350. You can dial this number to ask your doubts or concerns related to your flight itinerary.

Does SAS offer assistance to the passengers via email?

Yes, SAS Airlines offers assistance to passengers via email. Travelers will get the email option on the official website of the airline.

Is a live chat facility available on SAS Airlines?

Yes, a live chat facility is available on SAS Airlines. The airline has its chatbot, ‘Turi,’ which assists the flyers 24/7 and resolves all the issues related to flight itineraries.

How do I get in touch with a Scandinavian representative?

You can get in touch with the Scandinavian representative via a phone call. To get connected with the executive dial 1 (800) 727-0025 and ask seek assistance from them.

Can I connect with the SAS executive through social media platforms?

Yes, you can connect with the SAS executive through social media platforms. The airline is present on various social media platforms including Instagram, Facebook, and Twitter.

What are the other ways to reach out to a SAS agent other than by phone?

There are several ways to reach out to the SAS agent than a phone call such as live chat, contact form, email, and social media.

What are the reasons for contacting the SAS Airlines representative?

There are several reasons due to why passengers contact the SAS Airlines representative. These reasons include – baggage related issues, delayed or cancelled flights, changing or cancel a flight reservation, and so on.

How to request assistance on SAS Airlines?

If you are traveling on a flight which is operated by SAS Airlines, then you can request assistance under the ‘My Booking’ section after making a flight reservation.

Can I connect with a SAS Airlines agent for seat upgrade-related issues?

Yes, you can connect with a SAS Airlines agent for seat upgrade-related issues. The executive will provide you with quick assistance and will resolve all your issues as soon as possible.

What if I don’t find any solution from the SAS Airlines live chat facility?

If you have already tried seeking assistance from the SAS, live chat facility but are still not satisfied with the solution. If that’s the case, then you seek help from the airline’s live agent.

What is the phone number of the SAS Airlines US headquarters?

The phone number of the SAS Airlines headquarters is +1-919-677-8008.


Rick Spiegel

I'm Rick Spiegel, a dedicated traveler and writer with a passion for all things related to airline travel. My love for exploring new destinations and my commitment to helping fellow travelers navigate the skies have led me to create a space where you can find all the information you need to contact airlines and resolve air travel issues seamlessly. With years of experience in the aviation industry, I've made it my mission to provide you with expertly crafted airline travel guides, ensuring that your journeys are as smooth as possible.

Similar Posts

0 0 votes
Article Rating
Notify of
Inline Feedbacks
View all comments
Would love your thoughts, please comment.x
Get Human +1-888-899-3252