How to Contact Sun Country Airlines

How to Contact Sun Country Airlines? – Phone, Email & Contact Form

6 minutes, 45 seconds Read

Last Updated on November 16, 2023 by Rick Spiegel

Have you booked your flight ticket with Sun Country Airlines for the first time? And now you want to make some alterations to your flight itinerary due to an emergency or a change in plan? But you don’t have any idea about how to contact Sun Country Airlines.

Sun Country allows passengers to reach out to them via call. The airline has some dedicated contact numbers. Flyers can dial the specific contact number for the particular query.

Sun Country Contact Number USA – +1 800 924 6184

New and Existing Booking – 651-905-2737

Group Booking – 651-905-2711

Moreover, the airline provides other alternatives to get in touch with the airline representatives including:

  • Social Media
  • Contact Form

How to Contact Sun Country Airlines Representatives For Different Concerns?

Sun Country Airlines provides different ways to contact their representatives for different concerns. So, if you are curious enough to know more about how to contact Sun Airlines, then make sure to stay tuned in this guide till the end. In this guide, you’ll get all the necessary details that will help you to get in touch with Sun Country Airlines.

Call For Queries Regarding New And Existing Reservations

You can call Sun Country Airlines executive if you have queries or concerns regarding your new or existing bookings with the airline. Sun Country has a dedicated phone number which is 651-905-2737. You can call on this number between 6:00 a.m. to 11:00 p.m.

Request A Quote For Group Travel Requests

In this guide about how to contact Sun Country,  we will be discussing group travel. The airline has a separate phone number for group reservations.

  • You can reach out to the airline executive via phone call at 651-905-2711.
  • The executives are available from Monday to Friday between 8:30 a.m. to 5:00 p.m.
  • For making a group travel request you must share all the details of the passengers.
  • To make the group travel request you can ask for a quote from Sun Country Airlines. The airline representative will prepare a quote as per your request.

Fill Out the Feedback Form For E-mail Assistance

Unfortunately, Sun Country Airlines does not provide assistance over an E-mail. However, if you have any concerns or compliments, then you can fill out the Feedback form to get assistance from Sun Country Airlines representatives. To fill out the form you need to provide some basic details including your:

  • First & Last Name.
  • E-mail Address.
  • Phone Number.
  • Address.
  • Flight Reservation Number.
  • Complaint Category.
  • Departure & Arrival City.
  • Flight Number & Travel Date.
  • Reservation Code.
  • Preferred Contact Method.
  • Description.

Once you fill out all the above details write the description briefly and submit your form.

Now wait for some time to get a reply from Sun Country Airlines executive.

The representative will contact you through an E-mail after receiving your concern.

Reach Out To Sun Country Executive For Accessibility Requests

Passengers traveling with Sun Country Airlines can reach out to airline representatives for assistance regarding accessibility requests. They can call 651-905-2737 and contact Sun Country Airlines between 6:00 a.m. to 11:00 p.m. Travelers can request wheelchair assistance, and assistance for vision, hearing, or developmental disabilities as well.

In addition, you can also, fill out the accessibility form in which you have to mention the following details:

  • Request Category.
  • First and Last Name.
  • Email Address.
  • Phone Number.
  • Confirmation Code.
  • Travel Date.
  • Origin And Destination.

Once you fill out all the details mentioned above, provide the details of your request and submit it.

Fill Out the Form To Travel With Service Animal On Sun Country Airlines

Passengers with disabilities including sensory, physical, psychiatric, intellectual, or other mental disabilities are allowed to travel with their service animal. To travel with your surviving animal you must submit a U.S. DOT Service Animal Air Transportation Form online right after your reservation. To fill out your DOT form you must have the following details of your service animal including:

  • Trainer’s name/organization and contact number
  • Veterinarian’s name and contact number
  • Rabies vaccination date and expiration

Now, wait for the approval of your service animal ID. Once it is approved, you can request Sun Country Airlines to travel with your service animal. You can fill out the Service Animal Request Form directly from the official website of Sun Country Airlines.

Send A Direct Message On Social Media To Get The Solution

Passengers can also reach out to the Sun Country Airlines representatives directly by sending a direct message on their social media platforms. Sun Country Airlines is present on various social media platforms such as

So, flyers can send their queries on any of these social media handles. While sharing your DM make sure to briefly explain your concern. This will help the executive to understand your problem easily. Once you send the message wait for some time. The Sun Country Airlines representatives will provide the best solution as quickly as possible.

Why Passengers Contact Sun Country Airlines Representatives?

Sun Country Airlines offers several services to its passengers. Generally, the flyers get in touch with the airline executive for queries related to the concerns mentioned below:

  • New or Existing Reservation.
  • Feedbacks.
  • Group Bookings.
  • Accessibility Request.
  • Flight Status
  • In-Flight Amenities
  • Refund and Cancellation
  • Delayed or Lost Baggage and so on.

Frequently Asked Questions (FAQs)

How do I make a complaint with Sun Country Airlines?

If you have any concerns or complaints, then you can contact Sun Country Airlines representatives via phone call. To get in touch with the executive call 651-905-2737, 6 am-11 pm.

What are the working hours of Sun Country Airlines customer service?       

Passengers can contact the Sun Country Airlines executives by calling their number. The working hours of their team are between 6:00 a.m. to 11:00 p.m. for queries related to new or existing flight reservations. On the other hand for group bookings, travelers can contact the Sun Country from Monday to Friday between 8:30 a.m. to 5:00 p.m.

Does Sun Country Provide assistance through live chat?

Unfortunately, Sun Country Airlines does not provide assistance to its flyers through live chat. However, you can get help from the airline team via phone call or by sending a DM on their social media page.

What are the ways to seek assistance from Sun Country Airlines representatives?

If you want to seek assistance from Sun Country Airlines representatives, then you can get in touch with them via:

  • Social Media
  • Contact Form
  • Phone Call

Does Sun Country Airlines allow its flyers to travel with their service animals?

Yes, Sun Country Airlines allows its flyers to travel with their service animals. However, they must fill out the service animal request form to avoid any inconvenience during the travel.

How can I reach out to Sun Country executive for accessibility requests?

If you need any special assistance from Sun Country Airlines, then you can fill out their accessibility request form. You’ll get this form directly from the official website. It requires the following details – your name, E-mail ID, contact number, booking confirmation number, and description of the request.

Can I make a group travel request with Sun Country Airlines?

Yes, you can make your group travel request with Sun Country Airlines. You can get in touch with airline representatives via call at  651-905-2711 from Monday to Friday between 8:30 a.m. to 5:00 p.m

How do I talk to a live person at Sun Country Airlines?        

You can talk to a live person at Sun Country Airlines at 651-905-2737 for any queries regarding your new or existing flight reservations. The Sun Country executives provide assistance from  6:00 a.m. to 11:00 p.m.

What are the reasons for which a passenger can seek help from Sun Country Airlines executives?

There can be various reasons or situations under which a passenger can seek help from Sun Country Airlines executives. These reasons can be issues in existing or new flight bookings, making group travel requests, queries regarding lost or delayed baggage, etc.

author

Rick Spiegel

I'm Rick Spiegel, a dedicated traveler and writer with a passion for all things related to airline travel. My love for exploring new destinations and my commitment to helping fellow travelers navigate the skies have led me to create a space where you can find all the information you need to contact airlines and resolve air travel issues seamlessly. With years of experience in the aviation industry, I've made it my mission to provide you with expertly crafted airline travel guides, ensuring that your journeys are as smooth as possible.

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