How to contact volotea

How to Contact Volotea? – Phone, Live Chat, and Email

6 minutes, 31 seconds Read

Last Updated on December 7, 2023 by Rick Spiegel

Travelers often look to add ancillaries later after booking their flight on Volotea. Some passengers get confused even at the initial stage of booking and thus reach out to the airline. Travelers eagerly browse “How to Contact Volotea?” to find out the possible ways to contact the customer service team of the airline.


Volotea New Reservation Contact Number

Spain: +34 902 757 064

International: +34 931 220 717

Live Chat: Monday to Friday- 9 am to 2 pm and Saturday and Sunday- 9 am to 2 pm.

Email: Monday to Sunday from 8 am to 7 pm.

In this guide, we have assembled all the ways to connect with Volotea Airlines. Scroll down to learn more.

Volotea Airlines assists its passengers in different languages depending on their countries, including Moreover, there are certain timings of hours to connect with the Volotea customer service.  Passengers can add or remove services, solve their issues, information about policies, and have any complaints.

Volotea Customer service: Monday to Friday- 9 am to 2 pm and Saturday and Sunday- 9 am to 2 pm.

Facebook: Monday to Sunday from 8 am to 9 pm.

Twitter: Monday to Sunday from 8 am to 9 pm.

How to Contact Volotea by Phone?

When passengers need help or any guidance related to their flight, they can prefer to call Volotea Airlines for assistance. The airline assists passengers in five different languages.

  • English
  • Spanish
  • French
  • Italian
  • Greek

Volotea Customer Service Hours:

  • Monday to Friday- 9 AM to 2 PM, 5 PM to 7 PM
  • Saturday and Sunday- 9 AM to 2 PM

If you want to know how to contact Volotea Airlines via phone, take the following steps.

  • Travelers can visit the official website of Volotea.
  • After that, they can go to the Contact Us page and find the correct phone number according to their country.
  • Then, make a call to the given number and follow the IVR instructions.
  • Now, passengers must press the preferred key.
  • Lastly, the live agent will connect with the passenger and will listen to the issue, and try to resolve it.

Volotea Phone Number for Enquiries

RegionPhone Number
Spain+34 900 670 730
Italy+39 0694 502 850
France+33 0186 654 360
Greece+30 2111 9812 92
International+34 93 122 62 34

Volotea Contact Number for New Reservations

RegionPhone Number
Spain+34 902 757 064
Italy+39 895 895 4404
France+33 0899 232 050
Greece+30 2111 9894 33
International+34 93 122 0717

Dedicated Phone Numbers for MegaVolotea Members

RegionPhone Number
Spain+34 93 122 24 74
Italy+39 069 480 09 11
France+33 533 520 944
Greece+30 211 198 32 50
International+34 93 122 24 77

Volotea Group Booking Phone Number

If you are looking to reserve seats for 10 to 125 passengers, then you can call the airline for group bookings.

RegionPhone Number
Spain+34 902 757 565
Italy+39 199 206 322
France+33 0821 610 759
International+34 93 122 21 47

How to Contact Volotea Over an Email?

In the list of “how to contact Volotea” another method is email. Passengers can contact Volotea through email and share their complaints, compliments, or questions.

Travelers who wish to contact Volotea over email can write to the airline from Monday to Sunday between 8 a.m. to 7 p.m. They can follow these simple steps to start their conversion by email.

How to contact Volotea Via Email
  • Firstly, visit the official website of Volotea.
  • After that, they can go to the Contact Us page.
  • Now, continue with the Email option to proceed.
  • Then, a page will appear with sections that passengers have to fill out.
  • The information required includes
  • Passenger’s full name
  • Email address
  • Contact information
  • One can attach a file along the form.
  • After mentioning the details, submit the form and the team will revert soon.

Travelers can write to Volotea for the following:

  • Baggage
  • Checkin
  • Web/App issues
  • Booking changes
  • Megavolotea
  • Data protection
  • Refund
  • Add-ons
  • Post-flight concerns
  • Payment
  • Schedule changes

Connect With Volotea Through Social Media

  • Social media platforms are becoming popular ways to assist travelers.
  • Volotea Airlines is active on Facebook and Twitter.
  • Moreover, following Volotea Airlines on social media platforms will keep travelers updated about the new reforms, promotions, and policies.
  • Passengers can direct messages to Volotea and a live person will respond. The Volotea customer service team is available to reply to the passenger’s issues and queries.

Facebook: Monday to Sunday from 8 am to 9 pm.

Twitter: Monday to Sunday from 8 a.m. to 9 p.m.

Contact Volotea Via Live Chat

Another way to contact Volotea is through Live Chat.  Volotea has live chat assistance through which passengers can have a conversation with the agent. Passengers will get assistance on flight status, baggage policy, and flight change/cancellation.

  • Firstly, visit the official website of Volotea.
  • After that, they can go to the Contact Us page.
  • Now, continue with the Live chat option to proceed.
  • Volotea chatbot will greet.
  • Travelers can choose from the options provided by the chatbot.
  • However, if passengers prefer chatting with a live person they should type “Agent” in the chat box.
  • Volotea chatbot will reconfirm to connect you to an agent.
  • After mentioning the details, the live agent will get connected to the chat.

Assistance Travelers Get by Contacting Volotea Airlines

There can be many reasons that impel the passenger to contact the airline. Volotea provides assistance for the following.

  • In case passengers want to book a flight ticket.
  • Moreover, travelers can call and find out the flight status.
  • Also, when passengers want to cancel their flight booking.
  • Travelers can call Volotea if they want to make changes to their booking.
  • Also add a service, including pet, special assistance, seat selection, baggage, and many more.
  • Travelers can also request a refund.
  • If passengers’ name or spelling is wrong on the ticket they can correct their name on the booking by calling Volotea.
  • In case, of compensation for any delay or cancelation by the airline.
  • General inquiries for Volotea’s policies and regulations.
  • Also, to raise a complaint against the crew of the flight.
  • In the case of lost or delayed baggage.

Frequently Asked Questions

How do I call Volotea customer service from the US?

You can call Volotea customer service on their helpline number given on the official website. Dial +34 93 122 0717 and receive assistance for new flight bookings and any additional purchases. You can choose your preferred language and choose the correct reason on IVR for calling. After that, the live agent will be connected with you through the phone.

How to contact Volotea for complaints or suggestions?

Passengers can contact Volotea through many ways to raise a complaint or suggestion, such as phone, live chat, email, and social media. Through all these modes, the executive will revert the passengers with a solution or an explanation.

In which languages does Volotea provide assistance to passengers?

Passengers calling Volotea Airlines can seek assistance in five different languages

  • Spanish
  • English
  • French
  • Greek
  • Italian

What is the Volotea Customer Service contacting hours?

If a passenger contacts Volotea customer service on the phone, then they can speak to the executive from

  • Monday to Friday- 9 AM to 2 PM, 5 PM to 7 PM
  • Saturday and Sunday- 9 AM to 2 PM

How to contact Volotea Airlines through email?

Passengers can write an email mentioning all their concerns and attaching all the required documents. Volotea Airlines responds between Monday to Sunday from 8 a.m. to 7 p.m.

What is the time to contact Volotea through a live chat?

Passengers can connect with the Volotea team through a live chat and ask for any assistance related to their flight bookings. The live chat support team is available from Monday to Friday 9 am to 2 pm and Saturday and Sunday 9 am to 2 pm.

What is the benefit of contacting Volotea Airlines executives?

Volotea Airlines executive will provide assistance with flight booking, adding a pet, seat selection, baggage allowance, special assistance services, and much more. They will also clear the doubts over the various policies of Volotea Airlines.

How to connect at Volotea for damaged baggage?

Passengers can choose any way to contact the team for baggage damage or delay. Yet, the best way to communicate is to stay at the airport first, if they find their baggage missing or damaged. Later, after filling out the baggage form, take regular updates from the airline over a phone call.

How to contact Volotea Airlines for group booking?

You can dial the following numbers for group booking assistance.

  • Spain: +34 902 757 565
  • Italy: +39 199 206 322
  • France: +33 0821 610 759
  • International: +34 93 122 21 47
author

Rick Spiegel

I'm Rick Spiegel, a dedicated traveler and writer with a passion for all things related to airline travel. My love for exploring new destinations and my commitment to helping fellow travelers navigate the skies have led me to create a space where you can find all the information you need to contact airlines and resolve air travel issues seamlessly. With years of experience in the aviation industry, I've made it my mission to provide you with expertly crafted airline travel guides, ensuring that your journeys are as smooth as possible.

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