How To Contact Turkish Airlines – Customer Service

Last Updated on December 19, 2023 by Rick Spiegel

Turkish Airlines is one of the best and most popular airlines that always aims to provide excellent services to its passengers. That’s why this airline offers its customer services to its flyers 24/7. Turkish Airlines not only assists travelers with general issues or inquiries but also offers the facility to make any pre-flight modifications and post-flight services.

But the most common question that arises in every passenger’s mind is how to contact Turkish Airlines. Well, there are various ways to reach out to the assistance team of Turkish Airlines. Moreover, in this guide, we’ll discuss all the ways through which you can get in touch with the executive of this airline.

• Turkish Headquarters Office Number: 90-212-463-6363.
• Turkish Airlines Sales Office Phone Number in the UK: 0844-800-6666.
• Sales Office: 0216-41844-8687.
• Turkish Airlines Reservations Phone Number USA: 800-874-8875.
• Turkish Airlines phone number for UK travelers: +44 0 844 800 66 66.
• Cargo Number: 1718-215-1120.

 Social Media Platforms

●     Facebook

●     Twitter

●     Instagram

●     YouTube

●     TikTok

●     LinkedIn

Other options to connect with the executive

●     Live Chat Assistance.

●     WhatsApp.

●     Feedback Form.

Contact Turkish Airlines Customer Service via Phone Call

You can contact Turkish Airlines customer service via a phone call for various concerns. The airline provides dedicated phone numbers according to the different countries. So, passengers from different countries can call on the specific numbers provided for their countries. If you want to know how to contact Turkish Airlines via call, then follow the given steps:

• Start by visiting the Turkish Airlines Official website.
• Next, tap on the ‘Get in Touch’ option.
• After that select your department, city, and country and a list of phone numbers will appear on the screen.
• Furthermore, travelers can select the number the desired number.
• Also, flyers must follow the IVR instructions to get the call connected to the live person.
•  After choosing the desired key, a live agent will connect the call and passengers can speak to them.

Here is a list of some contact numbers available on the Turkish Airlines website according to the countries, through which you can contact the representatives.

Start a Live Chat with Turkish Airlines Representatives to Seek Help

Live chat is an amazing option to seek help from the virtual agent. Moreover, this option offers the facility to get the answer to your questions within seconds. Turkish Airlines provides a 24*7 live chat service to their passengers. With the help of the live chat feature flyers can get the crucial details. Passengers who want to know how to contact Turkish Airlines via live chat can follow these simple instructions to start a live chat with a Turkish Airlines agent.

• Firstly, you must go to the Turkish Airlines official website.
• Next, tap on the Get In Touch option.
• In the right corner, you’ll get the ‘Live Chat Option’ click on it.
• After clicking on the box a chat window will open on the screen.
• Turkish Airlines Smart Travel Assistant will greet the passenger and provide a list of options.
• After that, type the ‘Agent’ in the chat box and the agent will connect on the live chat.
• Furthermore, you can share your issues or concerns with the agent and they’ll provide the best solution as per your concern.

Send a DM on Turkish Airlines Social Media Platform

Sending a direct message on the Turkish Airlines social media platform is another method that can help travelers seek assistance. They can write and send whatever problem they are facing and the customer service executive will resolve them as soon as possible.

In addition, Turkish Airlines has its social media accounts on different platforms including  Facebook, Twitter,  Instagram, and  YouTube. So, you can send your concerns on any of these platforms, but make sure to write your issues in brief so that the customer service executive of Turkish Airlines understands your problem in a better way.

Furthermore, Turkish Airlines actively responds to the passenger’s issues raised over these platforms. Passengers can also send direct messages to the airline.

Connect on WhatsApp to Get Assistance

Another method that can help the flyer to get in touch with Turkish Airlines agents is via WhatsApp. This feature allows them to get all the answers to their questions. If the traveler has any general query, then they can chat with a live person at Turkish Airlines with the help of WhatsApp messaging services. To start the WhatsApp chat option passengers can use the number and start the conversation.

Note – The WhatsApp number of Turkish Airlines is +90 850 333 0849.

Below are the quick steps that a passenger can follow to start a live chat with a Turkish Airlines representative:

• Flyers can visit the official website.
•  Now, go to the Get In Touch option.
• There is a link for WhatsApp, click on it to start.
• After that, a WhatsApp chat window will appear on the screen where travelers can ask the live person about their issues.

Fill out a Feedback Form to Resolve the Issue

• Turkish Airlines offers the feedback option to all its passengers. So, if any traveler faces any issue while traveling with Turkish Airlines, then they can fill out the feedback form directly from the official website.
• Also, flyers can submit their feedback by logging into their Miles and Smiles accounts.
• Flyers can also check their previous feedback and track the status of the same.
• Furthermore, Turkish Airlines assists travelers with complete guidance or solutions if they are not satisfied with the services.
• Although the airline tries to provide passengers with a comfortable flight if, for some reason, passengers have any complaints, they can contact Turkish Airlines.

In addition, flyers can submit their feedback for various situations including-

• Flight Delays
• Schedule Changes
• Also, flight cancellations
• Denied Boarding
• Also, Voluntary Cancellation
• Crew members
• Baggage
• Check-in
• Lounges
• Additional services
• Additionally for any ticketing experience
• Inflight Entertainment
• Catering
• Miles earning
• Also for the membership program

Passengers can select any of the above-mentioned options. Also, they have to share their personal details, and e-ticket numbers along with the attachments and descriptions. Furthermore, the passengers can choose to receive a response for their feedback as well.

Benefits of Speaking to a Live Person on Turkish Airlines

The Turkish Airlines customer service team offers the best assistance to its passengers in different forms. From calling to sending feedback, flyers have multiple options that help them connect with the airline agent. Even though there are a variety of options available, the best way to seek assistance from the live agent is via a phone call. There are many benefits a flyer can avail of while speaking to someone on Turkish Airlines.

Get the Lowest Fare

Passengers can make a flight reservation by calling the Turkish Airlines phone number and via the official website, and there are chances that they get the lowest fares possible. Also, travelers can call and get the cheapest flight ticket by sharing the time, date, and destination with the Turkish Airlines customer service executive.

Aware of any changes in the scheduled flights

Passengers can call the Turkish Airlines phone number to get updates regarding their Turkish Airlines flight status. Also, the representative will share the actual timing of their flight, and the flyers can leave for the airport according to the timing of their flights.

Avail Special Assistance

While traveling with Turkish Airlines flyers might need special assistance for themselves or for their travel companion. In such cases, they can reach out to the airline executive and share their requirements with them. Special assistance includes unaccompanied minors, pregnant passengers, or those who need a wheelchair. So, they can contact the airline through phone calls and book in advance. It will be a free service provided by the Turkish Airlines.

An Issue with Baggage Delivery on time

If the passenger notices that their baggage is lost or delayed, then they can contact Turkish Airlines by filling out a form at the airport, and then Turkish Airlines will work on their issue.

Also, to get updates about the status of the baggage, flyers can call the baggage phone number of Turkish Airlines.

Claim for a Refund if Turkish Airlines cancels the flight

If Turkish Airlines cancels the flight of a passenger, then they are eligible to get a refund from the airline. The airline will credit the amount of refund in the original mode of payment. Travelers can contact the Turkish Airlines reservation phone number and raise a request for a refund.

Know Miles and Smiles Program

Flyers can learn about the Turkish Airlines Miles and Smile program how it works, or how can passengers redeem points for the booking or any services.

Contact Turkish Airlines if traveling with a pet

Flyers traveling with Turkish Airlines can bring their pets on the trips as well. However, they must inform the airline by contacting them in advance.

Frequently Asked Questions (FAQs)

How do I contact Turkish Airlines customer service?

You can contact Turkish Airlines customer service by dialing their helpline number, which works for all seven days. You can also submit a feedback form. Another way to reach out to the assistance team is via online chat.

What is the Turkish Airlines Phone number in Canada?

The phone number to contact Turkish Airlines in Canada is 1800-874-8875. Also, the Turkish Airlines contact number is available for the passengers 24/7.

Does Turkish Airlines have live chat?

Yes, Turkish Airlines has a live chat option. Moreover, it is available for all passengers irrespective of their cabin class or loyalty program status. Passengers can type “agent” and the chatbot will connect the passenger with a live agent.

How do I contact Turkish Airlines customer service by phone?

You can contact Turkish Airlines by dialing the helpline number given on the official website. Moreover, each country and city has a different number to connect with the airline. So, make sure to dial the correct number.

What is the Turkish Airlines phone number for the USA?

The airline has different numbers to contact according to the country. Passengers who are from the USA or traveling there can call 800-874-8875 for any assistance.

How to Contact Turkish Airlines through WhatsApp?

Travelers can visit the official website and then go to the Get In Touch option. Furthermore, they’ll see a link for WhatsApp, after clicking the link, a chat box will open from where passengers can start their chat.

What assistance does Turkish Airlines customer service provide?

Turkish Airlines customer service can assist passengers with flight booking, seat selection, baggage allowance, cancellation, the Miles and Smiles program, special assistance services, and many more.

How to contact Turkish Airlines customer service in the UK?

Passengers can contact Turkish Airlines by calling +44 0 844 800 66 66. The assistance team is available all around the clock. The assistance is available in English language.

Does Turkish Airlines offer a WhatsApp facility to its passengers?

Yes, Turkish Airlines offers the facility to contact the airline executive via WhatsApp. With the help of the WhatsApp messaging service, flyers can ask their general queries to the live person and they’ll resolve their doubt or queries as soon as possible.

Does Turkish Airlines offer assistance via email?

No, Turkish Airlines does not offer assistance via email. However, there are other alternatives available for them through which passengers can reach out to the Turkish Airlines customer service team.

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