How to Contact Air France

How to Contact Air France: Phone Call, Live Chat, and Social Media

7 minutes, 56 seconds Read

Last Updated on March 27, 2024 by Rick Spiegel

Is it your first time to travel with the Air France? If yes, then there will be several questions in your mind. Especially related to How to Contact Air France? Well, if you are unaware of how to contact the customer service team of Air France, then you are at the right place. Here you will get the answer to all your questions.

 Air France offers various ways through which you can contact the airline executive.

  • You can contact the Air France executive via a phone call. Air France’s toll-free phone number in the USA is +1 (800) 237-2747. Air France’s assistance team is active 24/7.
  • Also, the airline offers a Live Chat facility, which helps you to get instant solutions to your issues.
  • Furthermore, you can send your doubts to the Air France email address.
  • In addition, Air France assists its passengers via social media as well. So, you can write and share your doubts on:

So, flyers have multiple alternatives to contact Air France as per their preference.

How to Contact Air France Via Phone Call?

You can follow the given instructions for contacting Air France through their contact number:

  • Firstly, visit the Air France official website
  • Now, scroll down and you’ll get the contact number of the Air France representative which is +1 (800) 237-2747. Air France customer service is active 24/7.
  • Click on the contact number and dial it.
  • Once the call is connected with the airline representative share your problem with them and they’ll resolve your query quickly.

The Air France representatives will provide full and timely details within 30 minutes on the status of known cancellations, delays, and diversions by offering real-time flight status details via their toll-free number. Air France will assist in English, French, and Spanish language.

Air France Phone Number United States is +1 800 237-2747. Travelers can dial the following number for reservation queries, changes, or cancellations. If travelers want to add extra amenities to their itineraries, complain about missing baggage items, or request a refund, they can dial the Air France toll-free phone number.

Flying Blue Phone Number

Air France offers a dedicated phone number for Flying Blue members. Travelers can dial +1 800 375-8723 and seek assistance. Air France customer service team will help the passenger:

  • If the traveler wants to change personal information in their Flying Blue account.
  • They want to claim the missing miles.
  • For making a Flying Blue Card request.
  • Want to book a ticket using reward points?
  • Changing or canceling reward flight bookings.
  • Also, for tacking refund of the reward points. 

The passengers can talk to the Air France executives in Spanish, English, and French.

Flying Blue Members can also call +33 969 393654 between 08:00 AM – 10:00 PM. However standard calling rates will apply.

Start a Live Chat with Air France Chatbot to get your queries resolved

Live Chat with Air France
  • If you want to get your queries resolved instantly, then the Air France Live Chat facility is for you.
  • You’ll get the Live Chat option on the Air France official website.
  • Air France has a live chatbot, that helps passengers to get their queries resolved within seconds.
  • Therefore, you can start a live chat and ask your queries related to your flight itinerary.
  • The chatbot will provide an instant solution to your question.

Send a Direct Message to Air France via Social Media

If you don’t prefer sharing your concerns via a phone call, then sending your questions on Air France’s social media platform is a good option. You can ask all your doubts from the Air France representative by sending a DM on their social media page. To share your queries through social media follow the given steps:

  • Firstly, visit the official website of Air France.
  • Next, scroll down the home page, and you’ll get all the social media handle icons.
  • Air France is present on various social media platforms like Facebook, Twitter, LinkedIn, Instagram, Messenger, WhatsApp, and Apple Message.
  • Click on any of the social media platforms as per your preference.
  • Now, write all your doubts or concerns in brief.
  • Once you write your question send it and wait to get a response from the airline executive.
  • The Air France agent will reply to you soon with the best possible solution.

Start a Chat with an Air France Representative on WhatsApp to Get a Solution

Air France also provides the contact option of chatting with the airline representative via WhatsApp. So, if you are facing any issues, then you can start a conversation with the executive on WhatsApp. To start a chat with Air France customer support team, follow the given steps:

  • First, visit the Air France official website.
  • Next, go to the social media section of the airline.
  • Here, you’ll get the ‘WhatsApp’ option.
  • Click on the Whatsapp icon. If you have not installed the WhatsApp, install it. Flyers can also start chatting on WhatsApp at the following number +33699385720.
  • Now, start the conversation with the airline executive to get a solution to your concern.

Ask Solution to Your Concern from an Air France Agent via Messenger

If you don’t prefer using WhatsApp, then Air France also offers the option to share your doubts on Messenger. This is also a great option to seek assistance online from the airline agent. Here are the quick steps that you can follow to contact the Air France representative.

  • First, visit the official website of Air France.
  • Next, go to the Social Media section of the airline.
  • Here, you’ll get the ‘Messenger’ option. So, click on that option.
  • After that, enter your email address or phone number along with your password.
  • After entering both your details, click on the Continue option.
  • After logging into your account, write your queries or concerns.
  • Now, wait to get a reply from the airline agent.

Write an E-mail to Air France to Get your Queries Resolved

  • Another option through which you can seek help from the Air France representative is sending an email to their email address.
  • You can share all your questions on the official email address of Air France which is [email protected].
  • After sending the mail to the airline executive, wait for some time to get a response.
  • The executive of Air France will provide the best solution for your concern

Assistance Air France Offers to its Travelers

Assistance Air France Offers to its Travelers

Air France is a passenger-oriented airline, which always ensures to provide the best services to its passengers. Air France offers assistance for the following:

  • Planning a trip and booking a flight
  • Check-in or manage and change booking
  • Also, refunds, complaints, and suggestions
  • Baggage related queries
  • Also, delays or canceled flight
  • Special assistance and accountability
  • Air France, Flying Blue, or Corporate travel account

Frequently Asked Questions (FAQs)

How do I contact Air France directly?

You can directly contact the Air France representative via a phone call. All you have to do is dial 800-237-2747, and once you are connected with the executive share the reason for contacting the airline.

Can I contact Air France on WhatsApp?

Yes, you can contact the Air France agent on WhatsApp. To start the chat with the representative, go to the Air France social media section and go to the WhatsApp section. After that, install WhatsApp and start the conversation with the executive. You can also start a chat at +33699385720.

Can I live chat with Air France?

Yes, you can start Live Chat with Air France. Air France has a chatbot that always resolves the query of the flyers within seconds. So, if you are facing any issues with your reservation with Air France, then you can start a live chat with the chatbot to seek assistance.

Is Air France customer service available 24 hours?

Yes, Air France offers customer assistance for 24 hours to all its passengers. Therefore, the passengers can reach out to the airline agent at any time for any concern.

Does Air France have a phone number?

Yes, Air France does have a phone number. Flyers can call at  +1 (800) 237-2747 to get answers to their questions. Travelers can call this number from Monday to Sunday between 08:00 AM to 11:00 PM.

How do I contact an Air France representative by email?

You can contact the Air France representative by sending an email. You can write and send all your queries to [email protected]. Air France’s assistance team will respond within 48 hours.

What time does Air France call center open?

Air France offers the facility to reach out to the airline executive  24 hours a day, 7 days a week. Therefore, the passengers can reach out to the agent at any time. However, flying blue members can enjoy faster response. After calling the airline, they need to enter their Flying Blue number, and the airline will direct them to the 24-hour helpline.

Can I ask my queries from the Air France agent via Messenger?

Yes, you can ask your queries from the Air France agent via Messenger. You’ll get the Messenger option, under the Air France social media section.

Does Air France assist its flyers via social media?

Yes, Air France assists its flyers via social media. The airline has social media accounts on various platforms including Instagram, Twitter, LinkedIn, Messenger, WhatsApp, and much more.

How to speak to the Air France team in Espanol?

Apart from English and French, Air France also assists in Spanish. Travelers need to call 800 237-2747 between 08:00 AM – 11:00 PM, any day of the week. They can choose their language as Spanish and the executives will be allotted quickly.


Rick Spiegel

I'm Rick Spiegel, a dedicated traveler and writer with a passion for all things related to airline travel. My love for exploring new destinations and my commitment to helping fellow travelers navigate the skies have led me to create a space where you can find all the information you need to contact airlines and resolve air travel issues seamlessly. With years of experience in the aviation industry, I've made it my mission to provide you with expertly crafted airline travel guides, ensuring that your journeys are as smooth as possible.

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