How to control delta airlines

How to Contact Delta – Phone, Live Chat, Email, and More

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Last Updated on February 3, 2024 by Rick Spiegel

With the various policies and procedures involved with air travel, flying with an airline can often get complex. From issues with baggage to schedule changes, contacting the airline for assistance becomes ever so important. Are you planning on booking a flight with Delta Airlines or have an existing reservation? Here are the best and most effective ways how to contact Delta Airlines customer service for help with flight bookings.

Contact Delta Customer Service – It’s Easy If You Have the Right Guide

Delta Airlines offers its passengers both online and offline contact channels. Three of the most convenient ways to contact Delta Airlines are discussed in detail below:

Connect with Delta Live Person via Phone Call

For instant response, passengers can contact Delta Airlines via its customer assistance number: 800-221-1212. As this is a toll-free number, it can be dialed with no charge applicable to the person placing the call.

Once you dial this number, your call shall be connected to a live person representing Delta Airlines. You can either request a flight booking or make changes to an already booked flight. If you are looking to modify an existing booking, the live person will ask for your booking information; mainly the Booking Reference Code and Passenger’s Name.

Delta Live Chat: Saves Your Time

The second best way to get in touch with Delta Airlines is via Chat. If you are on the go, you can make use of the Delta Live Chat option through your Android or Apple devices.

To do so, simply visit Delta’s website, scroll down to the ‘Customer Service’ section, and choose the ‘Message Us’ option. You will then be shown the option to chat with an online assistant.

Delta’s Live Chat option has its benefits. Instead of waiting to get connected to a live person via call, you can resolve smaller issues with your bookings through online chat itself.

Online Request Forms: for your Feedback and Complaints

Delta Feedback Form

Delta Airlines provides contact forms for various purposes such as applying for a refund or baggage claim. For general requests, feedback, queries, or complaints, you can fill out the Delta Feedback & Complaints Form.

Delta Airlines generally responds to refund forms and other feedback forms within 24 hours of submission.

Some Other Effective Ways To Contact Delta Airlines

Apart from Delta’s customer assistance number and virtual assistance options, you can also contact the airline through the following channels:

Delta’s Twitter Handle

If you fail to get a quick response from Delta through its other channels, you can also post your query or complaint on Twitter and tag Delta Airlines. To tag Delta, use the ‘@Delta’ Twitter handle in your tweets. Alternatively, you can send a direct message to the airline on Twitter as well.

Since the official contact numbers of most major airlines have lengthy hold periods, passengers may reach the airline quickly through Social Media channels.

Visit Delta’s Sales Office

If the passenger is facing serious issues with their reservation such as the possibility of getting their ticket value forfeited or flight credits not working, visiting their nearest Delta Sales Office is recommended.

How can Medallion Members Contact Delta Airlines for Help?

Delta Airlines has a dedicated phone line for Medallion Members. If you are also a Medallion Member, you can find this dedicated phone line by opening the Fly Delta Mobile App and visiting the Contact Us section.

If you are a SkyMiles member, you must keep your SkyMiles account number handy before placing the call.

Delta Airlines Espanol – Delta Customer Service is Also Available in Spanish

Delta Airlines has dedicated assistance phone lines in multiple languages. If you are seeking help with your Delta flight bookings in Spanish, you can contact Delta through the Spanish (En Español) number: 800-511-9629. This helpline can be contacted for both domestic and international flight reservations.

What to do If your Ticket is Not Booked Directly through Delta?

A large number of Delta Airlines’ passengers book their flights through indirect channels. If your flight has also not been booked through direct channels (Delta’s website, phone line, or airport ticket counter), you must contact the third-party travel agency or service through which the booking was originally made.

Operating Hours of Delta Customer Support

All of Delta’s general sales & services numbers are available to passengers 24 hours a day, seven days a week. The operating hours for other contact numbers are listed in the following table:

ContactOperating Hours
Check Refund Status8 am – 7 pm (Eastern Time), Monday – Friday
Baggage Claim6 am – 12 am (Eastern Time), 7 days/week
Speech & Hearing Impaired6 am – 11 pm (Eastern Time), 7 days/week

Best Time to Contact Delta Airlines

It is widely considered that contacting any major airline during the early hours is better. If you contact Delta Airlines between 7 am to 10 am, the waiting period shall be reduced significantly. Furthermore, the majority of flight bookings are made on Mondays. If you call on a busy day the hold period is bound to be longer than usual.

Reasons Why Passengers Frequently Contact Delta

From making a fresh reservation to rebooking/canceling an existing flight, the most prominent reasons why passengers contact Delta Airlines are as follows:

  • Flight Bookings
  • Inquiries regarding the latest flight deals
  • Baggage Inquiry
  • Applying for refund/checking refund status
  • Flight Change/Rebooking or Cancellations
  • Making Group Bookings
  • Special Service Requests
  • Getting a flight upgrade/reserving a seat
  • Due to technical issues with Delta’s website/Mobile app

Furthermore, you can also check your flight status through Delta’s contact channels.

Delta Airlines Hold Time: Try This to Avoid

Delta Airlines is notorious for long wait times. Multiple passengers have reported experiencing a wait time that is longer than 4 hours. If you are looking for instant assistance, you can speak to a third-party travel agency instead and get help with your Delta bookings. The only downside is that a third-party travel agency shall charge you more for booking changes.

Frequently Asked Questions(FAQs)

Is there an email for Delta?

Although passengers may not get a quick response, they can mail Delta Airlines at the following email address: [email protected].

How do I request a callback from Delta Airlines?

Passengers can get a callback from Delta by dialing its General Sales & Services Number: 800-221-1212.

Does Delta Airlines have a live chat?

Delta Airlines does offer a Live Chat option which can be accessed through the ‘Need Help?’ section on the airline’s website.

How do I send an email to Delta?

You can send an email on Delta Airlines email ID that is [email protected]. You can send your details via an email while requesting for specific ticket copies or baggage receipts.

How do I request a callback from Delta Airlines?

You can request for a callback from Delta Airlines via a phone call. For this, you need to dial the General Sales and Services number that is 800-221-1212.

Does Delta Airlines have a live chat?

Yes, Delta Airlines have a live chat facility that helps the passengers is resolving the queries. So, if the travelers is facing any issues with your flight itinerary, then you can start a live chat to get solution in seconds. The live chat option is available on the official website of United Airlines.

How do I talk to a Delta customer service person?

You can talk to a Delta Airlines customer service person through various ways. However, the most preferred method of travelers to contact the airline representative is via a phone call. So, you can reach out to the executive by dialing  800-221-1212. You can ask your doubts regarding the new or existing reservation.

Does Delta have 24-hour customer service?

Yes, Delta Airlines offers their customer support facility to its passengers 24/7 hours. So, you can contact the Delta team online via their Accessibility Service Request form in My Trips or by calling the accessibility assistance team at 404-209-3434 to ask your doubts and concerns.

What is the number for Delta refund?

If you have canceled your flight reservation with Delta Airlines and want to get your refund, In such a case,  you must reach out to the Delta Airlines representative via a phone call. You can call the representative at 800-847-0578 within the U.S and Canada. Also, you can dial 404-715-5417 for refund if you are within Atlanta, Georgia or outside the U.S. and Canada.

What does a Delta customer service agent do?

The agents of United Airlines resolve all the inquiries of their flyers and manage all incoming calls as well. The airline executive ensures that they provide the best solution to all its passengers.

How do I contact Delta SkyMiles customer service?

If you want to contact Delta SkyMiles customer service, then you must reach out to the team by calling them. To reach out to the SkyMiles executive within the U.S. dial 1-800-323-2323. Also, you can call the U.S. SkyMiles member any time of the day.

Can I contact Delta Airlines via social media platforms?

Yes, you can contact the Delta Airlines executive via their social media platforms. The airline is present on Twitter, Facebook as well as on Instagram as well. So, all you need to do is write and send a DM to the executive. After that, the agent will provide the best solution to your concern.

What are the other ways to contact Delta Airlines executives than calling?

Delta Airlines representatives always ensure that they resolve all the doubts of their passengers as soon as possible. This is the reason, the airline offers different ways for passengers to ask their queries. Travelers can reach out to the airline agent via live chat, social media, and live chat as well.


David Ross

I'm David Ross, an enthusiastic traveler and writer, deeply passionate about airline travel. My insatiable curiosity for exploring new destinations and my unwavering commitment to assisting fellow travelers in navigating the intricacies of air travel have brought me here to share my knowledge with you. Drawing from my extensive experience in the aviation industry, I've made it my mission to create detailed airline travel guides to ensure your journeys are as hassle-free as possible.

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